Greg Duncan Email and Phone Number

Technical Leader and evangelist for implementing OneTrust Privacy solution to capture, track, and respond to Data Subject Access Request relating to the California Consumer Privacy Act (CCPA)Partnered with Ascena Brand leadership to construct visualizations and self service solutions across multiple functions (Marketing, Finance, Logistics, and Merchandising)Facilitated the evolution to an Iterative Development methodology using Kanban process.Lead the data management and data engineering across all Ascena fashion retail brands (Ann Taylor, Loft, Lou&Grey, Justice, Lane Bryant, and Catherines) Implemented Offshore Business Intelligence team to drive 24x7 development and support coverage.Evaluated strategy to move away from siloed data warehouse solutions(SAP Hana, Teradata, & Netezza) to cloud based Data Warehouse as a Service(DWaaS) solution. (Google BigQuery).

Initiated Cloud Strategy to develop platform roadmap to support eCommerce MicroServices strategy.Evaluated technology solutions to support conversational interfaces (i.e. ChatBots) enabling natural and rich interactions.Streamlined Merchandising Integration reducing Data Quality issues by %63.Facilitated improvements with outsourcing partner focusing on Leadership, Technical Skill Set, and Operational Excellence.Initiated Governance program to identify areas for automation leading to exposing hidden resource capacity.Spearheaded development of common auditing/error framework to reduce system complexity.Partnered with Infrastructure teams to develop always on architecture allowing for code/patch deployments to be made with zero downtime.

Responsible for Infrastructure Architecture, Planning, Design & Automation across solutions for Corporate and Retail stores. Strategically focused on transforming Kohl’s Infrastructure operating model into agile and cost effective services leveraging Cloud Computing and Infrastructure as Code Principles. •Developed Cloud Strategy focusing on Security, Governance, and Compliance guidelines for moving workloads to Cloud Providers (Amazon Web Services, SoftLayer, etc.) •Spearheaded technology decision focused on Hyper Converged/Converged solutions leading to successful implementation of an End User Compute strategy leveraging Google Chromebooks, Nutanix and VMware VDI solutions providing a 4-year $4M cost savings.•Developed multi-year Data Center strategy balancing on premise, co-location, and cloud solutions..Partnered with Big Data analytics team to develop flexible and agile infrastructure solution for Hortonworks Hadoop deployment. •Launched Best In Class Infrastructure concept for Digitally-Enabled Retail Stores. Included evaluation of new wireless solutions, unified communications, and digital data analytics for retail stores providing infrastructure foundation for future business capabilities.•Orchestrated efforts to implement highly-automated and agile infrastructure within Kohl’s Hybrid Cloud reducing manual processes by 75% and enabling self service solutions for business units.Partnered with IT Finance to develop IT Showback strategy providing financial transparency for Business Units.

Responsible for the delivery of Infrastructure Services (Database, HaDoop, Middleware, ServiceNow, and Messaging) to internal business partners. Planned and led implementation of Kohl’s first converged platform solution (Oracle Exadata)Reduce Mainframe run rate by $2.5MM annually by instituting Capacity Management, Performance Tuning, and focusing on Application Migrations.Accomplished a $1M annual savings by focusing on licensing and support agreements. Implemented changes to increase team’s level of partnership and empowerment leading to breaking down internal silos and increasing engagement scores.Guided Cross Functional team to improve Teradata Performance removing the need to purchased $1.2M in On-Demand Capacity.Leveraged offshore 24/7 model to increase incident responsiveness by 33% while providing better work life balance for associates.

Direct the design and delivery of cost-effective, high-performance technology solutions in support of rapid international growth with budget responsibilities up to $20 million annually. Build culturally diverse, team-centered operating units, with excellent business process and strategy development skills.

Formulated Global IT strategies and managed geographically dispersed data centers. Collaborated with sales, customer services, finance and development to define system requirements and develop appropriate solutions. Led series of upgrades to migrate IBM MQ from Solaris Veritas Clustered environments to virtual Red Hat servers providing increased performance and significantly reducing licenses and maintenance costs from outside vendors. Led the implementation of IBM San Volume Controllers which virtualizes storage offerings.

Responsible for the B2B Service infrastructure generating $200 million in annual revenue with customer transaction value of over $3 million per minute. Led cost reduction efforts to reduce Symantec - Veritas yearly maintenance by 52%.