Gregory Duvall Email & Phone Number

Laguna Niguel

Responsible for purchasing merchandise for five stores in Southern California, expediting transfers between stores, receiving merchandise and inputting receipts into inventory system. Assists the VP of marketing with the monthly specials for all stores and developing the companies new online buying store.

Encinitas, Ca

Supervise 10 associates both full and part time, ensuring that outstanding customer service is being provided and that the customer is finding what they need for their home improvement projects. Responsible for improving the sales and profitability of the store; by driving customer service; in stocks and store appearance in the department.•Providing outstanding customer service to internal and external customers•Communicates store and company objectives to associates•Training, coaching and developing associates customer service skills by on floor coaching and written evaluation•Improved the out of stocks in department by changing stock target levels and consistent ordering of merchandise•Coordinated and improved the setting of the storage events in the seasonal area in a more timely manner

• Six Sigma Yellow belt certified • Supervised 12 full-time employees and up to 5 temporary employees, ensuring that all SOX guidelines were followed• Coordinated the implementation of tax, direct deposit and wage setups and changes to the Client Master Files (CMF) • Coordinated the implementation of over 1700 new client setups in 45 days• Facilitated the quarter end and year end tax processes• Decreased the number of CMF rejections by 54%• Developed a new database that improved employee productivity• Implemented, maintained, and reviewed daily and monthly matrixes

• Supervised 4-6 employees • Facilitated the implementation of daily fleet operation, working with vendors to reduce repair costs• Assisted with the development and implementation of marketing events • Facilitated all aspects of Commuter Centre operation in a professional manner• Negotiated with public transport providers and local authorities to improve transport services• Achieved a 98% fleet efficiency for a fleet of vehicles worth over $7.4M• Coordinated the re-marketing of fleet vehicles, which resulted in an increase of 21% profit over book value• Performed replacement analysis of vehicles, equipment, and electronic systems to determine replacement needs• Coordinated equipment management maintenance and vehicle repair claims • Developed a new database for customer and vehicle tracking

• Supervised up to100 employees; Worked various locations: Honolulu, HI; San Jose, CA; Seattle, WA• Facilitated parking garage, valet, and surface parking lot operations including the implementation of new locations• Reviewed the monthly budgets, profit and loss statements for accuracy, ensuring all revenues were deposited daily• Coordinated vehicle claims process for customer vehicles • Coordinated and performed field audits on various parking facilities• Maximized revenues and increased profits through data analysis and monitoring demand• Achieved customer satisfaction, productivity, schedule adherence, and economic goals• Coordinated the hiring and coaching of employees• Negotiated and re-negotiated contracts with current and potential Property Managers or Owners • Assisted Real Estate division in establishing new locations

Mba, Project Management

Bachelors Of Science, Business Management