Chief Operating Officer
CurrentResponsible for the executive management of more than 30 separate Blue Chip store locations across multiple sectors and industries, including 7-Eleven stores and laundromats. Supervise and direct the daily activities of assigned stores and franchise locations, ensuring consistent alignment with company values and best practices while driving steady business development and revenue growth. • Tasked with improving and overhauling 26 underperforming 7-Eleven locations and 5 coin-operated laundromats in order to restore acceptable levels of profitability and organizational excellence. • Manage the operations of more than 200 employees across two states, providing direction, support, constructive feedback, and example-based leadership as needed. • Oversee all aspects of daily operations, including HR activities, budgeting & resource allocation, regulatory compliance matters, personnel development, and sales & marketing initiatives.• Maintain a high level of operational efficiency and professional integrity at each assigned location. • Visit each location in person on a weekly basis in order to monitor performance and ensure alignment with all applicable financial goals. • Ensure each store maintains total compliance with all applicable government laws and regulations. • Establish and maintain mutually beneficial relationships with suppliers, vendors, and third-party business partners. Notable Achievement: • Successfully improved overall sales by more than 20% at all 5 laundromats.• Adroitly navigated unprecedented business challenges and obstacles while effectively keeping all locations financially viable and operational throughout the duration of the global COVID-19 pandemic.