Senior system administrator responsible for daily system operations and priorities of customer needs.Managed the network, VMWare, and server, architecture, design, and buildout for automated production facility opened Q2 2024.Managed 4 VMware virtual environments.Managed both Enterprise Meraki and Ubiquity networks.Managed Enterprise VPN switch over from SonicWall to Cisco Meraki.Managed CrowdStrike MDR rollout across the Enterprise.Buildout and management of Enterprise CA infrastructure.

Senior system administrator responsible for daily system operations and priorities of customer needs.Assisted IT Director with deployment and configuration of multi-factor access tokens across the entire company.Managed VMware virtual environment, including server infrastructure through vSphere and migration to NAS from host-based storage.Experience with rack/wiring diagrams, firmware, and driver management.Managed AD/DNS and GPO’s.Built and configured WSUS server to provide controlled patch management.Configured security groups and GPO’s for centralized user storage and department network shares.

Technical Lead for a 15+ person team, responsible for mentoring and directing day-to-day priorities of customer needs.Assisted Site and Program Leads with replacement of customer patch and software distribution system across three sites, 1 US-based, 2 overseas.Managed VMware virtual environment, including Horizon View, vSphere, VDI infrastructure, and migration to vSAN from host-based storage.Mentored and assisted with domain migration from Windows 2008 to Windows 2012.Provided technical guidance to on and off-site customers.Managed patching and security updates through SCCM.Managed AD/DNS and GPO’s.Supported time-sensitive critical mission infrastructure.Collaborated with Tier 1/2 and offsite team members to troubleshoot systems and provide services.

Acting Technical Lead for a 15-person team, responsible for directing daily priorities of customer needs.Assisted Task Order Manager with managing customer-directed security changes across multiple systems.Conducted hiring interviews, employee reviews, and employee mentoring.Managed VMWare 6.0 virtual environment and provided system support and configuration.Supported time-sensitive critical mission infrastructure.Managed patching and security updates through SCCM, AD/DNS, and GPO’s.

Provided Linux, VMWare, and Windows product support, migrations, upgrades, and troubleshooting.Responsible for server build, rebuild, configuration, and capacity planning.Analyzed and resolved system and network issues.Supported time-sensitive critical worldwide messaging system infrastructure.Collaborated with offsite team members to manage and provide services to all customers.

Led system configuration, product enhancements, and technical guidance to on and off-site customers.Provided support for Windows, Redhat, Cisco, and Checkpoint products.Managed server build, rebuild, and capacity planning for production performance improvements.Resolved time-sensitive network and system issues.