Business Analyst and Scrum Master for Strategy Development and Execution. Responsible for creating and maintaining business and technical requirements, facilitating Scrum projects, test plan creation and leading best practices during all phases of software/process development in a Lean Sigma and Agile environment primarily on the Salesforce platform.

Agile Product Owner, responsible for digital development initiatives and analysis for internal and external stakeholders in a hybrid Lean Six Sigma and Agile development environment. Responsibilities include UX design solutions, monitoring development of digital systems and processes for compliance with state and federal law in a rapidly evolving industry, as well as determining and implementing solutions to conflicts.

Responsible primarily for the managing and negotiation of bodily injury claims in litigation and large exposure due to significant injury. Additionally assisted in multiple company wide projects including the yearly business plan for the New England region, and efficiency analysis for the Buffalo claims department.

Assisted the University at Buffalo community with all technology related issues, and infrastructure support on Windows, Mac, and Linux operating systems.

Nationally accredited Lifeguard for Westchester County Parks and Recreation, and Certified as a first responder, CPR, and AED