Gregory Giroud

Gregory Giroud Email and Phone Number

Service Manager at Urssaf Caisse nationale @ Urssaf Caisse nationale
Gregory Giroud's Location
Saint-Priest, Auvergne-Rhône-Alpes, France, France
Gregory Giroud's Contact Details

Gregory Giroud work email

Gregory Giroud personal email

n/a
About Gregory Giroud

You cannot manage what you cannot control.You cannot control what you cannot measure.You cannot measure what you cannot define.AndIf You Can't Measure It, You Can't Improve It

Gregory Giroud's Current Company Details
Urssaf Caisse nationale

Urssaf Caisse Nationale

View
Service Manager at Urssaf Caisse nationale
Gregory Giroud Work Experience Details
  • Urssaf Caisse Nationale
    Service Manager
    Urssaf Caisse Nationale Jan 2021 - Present
    Lyon
    View
  • Dxc Technology
    Service Manager
    Dxc Technology Jan 2019 - Dec 2020
    Lyon, Auvergne-Rhone-Alpes, France
    Drive all necessary elements of Outsourcing delivery on two belgium accounts to improve the quality of service by applying/promoting and supporting best practice use of service management and delivery processes. Go to Green plans and targeted improvement plans, Intensive Care and many other service quality initiatives in line with IT Outsourcing Direction/Objectives.
    View
  • Hewlett Packard Enterprise
    Project Manager
    Hewlett Packard Enterprise Sep 2017 - Dec 2018
    Lyon Area, France
    Several projects to manage such as :- Move to production overall followup. (400 CIs).- Hardware integration in HP Datacentre.- Test plan follow up on Cloud Server Automation.- ....
    View
  • Hewlett-Packard
    Account Service Manager
    Hewlett-Packard Apr 2013 - Sep 2017
    Lyon Area, France
    End-to-end accountability for Service Management ITIL processes, standards and strategic direction in support of new and existing services, delivered to the assigned account(s). Central point for all processes and interaction to the ITIL processes. This encompasses the implementation, execution and continuous improvement of the Service Management(SM) Processes. Have the appropriate level of authority within the assigned accounts to maintain the compliance and success of the ITIL processes.
    View
  • Hewlett-Packard
    Service Manager
    Hewlett-Packard Sep 2011 - Apr 2013
    Drive all necessary elements of ITO delivery across the French accounts to improve the quality of service by applying/promoting and supporting best practice use of service management and delivery processes. This includes SM readiness for the region and accounts, Go to Green plans and targeted improvement plans, Intensive Care and many other service quality initiatives in line with ITO Direction/Objectives.
    View
  • Hewlett-Packard
    Service Delivery Consultant
    Hewlett-Packard Jan 2009 - Sep 2011
    Design, implement & run several ITIL processes such as :- Incident Management (Trend, KPIs, ...).- Problem Management (RCA).- Change Management (RFC, PIR, …).- Capacity Manager (Report, Trend, Action plan...)
    View
  • Adecco It Services
    Global Help Desk Manager/Responsable Support
    Adecco It Services Jun 2005 - Dec 2008
    Management of the team (5 FTE).Maintenance of PeopleSoft infrastructures (ERP) at Adecco France, UK, Japan, Spain, Poland and Italy.Incident Management & Tracking in International Environment.Ensuring compliance with SLAs, SOX processes and service quality (Incident & Problem Management).Development of dashboards
    View
  • Adecco It Services
    Functional Analyst
    Adecco It Services Dec 2003 - Jun 2005
    View
  • Adecco
    It Production Leader
    Adecco May 2001 - Dec 2003
    View
  • Tda Logiciels
    Development Coordinator
    Tda Logiciels Apr 1999 - May 2001
    Development of software specifications.Software development and debugging support.Development of the technical and functional test planLevel 2 support.Trainings.Computer Knowledge: Windows 95/98 NT / 2000, Office, Networks (TCP / IP), VB 6

Gregory Giroud Education Details

Frequently Asked Questions about Gregory Giroud

What company does Gregory Giroud work for?

Gregory Giroud works for Urssaf Caisse Nationale

What is Gregory Giroud's role at the current company?

Gregory Giroud's current role is Service Manager at Urssaf Caisse nationale.

What is Gregory Giroud's email address?

Gregory Giroud's email address is gr****@****dxc.com

What schools did Gregory Giroud attend?

Gregory Giroud attended Université Jean Monnet Saint-Etienne.

Not the Gregory Giroud you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.