Gregory Harrell Email & Phone Number

Summerville, South Carolina, United States

Diagnose hardware and software issues with various electronic devices such as smartphones, tablets,computers, and home appliances. Travel to customers' homes or businesses to perform repairs or installations, ensuring timely and professional service. Interact directly with customers, providing technical support, answering questions, and ensuring customer satisfaction with the service provided.

North Charleston, South Carolina, United States

Operated machinery and equipment used in manufacturing or production processes.Identified opportunities for process improvement and efficiency gains within manufacturing or operational processes.Use troubleshooting skills to identify and resolve equipment malfunctions or operational issues quickly to minimize production disruptions.

Proactively identified and generated new business opportunities through various channels such as cold calling, networking, referrals, and lead follow-up.Conducted thorough consultations with potential customers to understand their pest control needs and provide tailored solutions.Maintained accurate records of sales activities, pipeline, and customer information using CRM software. Analyzed sales data to identify trends and areas for improvement.

Installed cable television, internet modems, routers, and telephone equipment according to Xfinity's specifications and standards.Diagnosed and resolved technical issues related to Xfinity services, equipment, and connectivity.Provided excellent customer service during installation appointments and service calls.

Supervised and managed a team of environmental services staff.Oversaw day-to-day operations of the environmental services department, including cleaning and disinfection of patient rooms, surgical suites, offices, common areas, and other hospital facilities.Ensured compliance with regulatory requirements, infection control protocols, and hospital cleanliness standards set by accreditation bodies such as The Joint Commission and Centers for Medicare & Medicaid Services (CMS).

Maintained personnel records and databases, including service member information such as assignments, promotions, transfers, and evaluations.Processed security clearances and maintained access control lists for secure areas. Ensure compliance with security protocols and procedures.

Computer Science

Bachelor, Computer Science

Bachelor, General Courses