Gregory I. Email & Phone Number

Tuscaloosa County, Alabama, United States

Atlanta, Georgia, United States

Technical and Store Support for POS systems for Arby’s RestaurantsUsing Remedy for Support tickets, LANDesk for Remote PAR POS supportCisco Meraki Software for Switch Monitoring, Verifone Support Software for monitoring Credit Card processing equipment. Workday support, Corporate UserHardware, Printer, and Kitchen video system support, including Site Sage supportWe utilized Cisco IP Communication Software, Cisco Jaber, and Cisco AnyConnect for VPN connections. We also used, Skype for Business, and WebEx for remote

United States

Network support Router Switch, Firewall and River Bed installations, and configuration. Building servers, networks, and connecting peripherals to the network assigning static and dynamic IP. Server admin, and simple network configuration and training.

Dunwoody

Service Desk

Network support AD, Network support For an Australian Based Structural Builder.

Remote resolution, Active Directory support, printer assignments, Technical support account unlocks. Remote Software roll-outs, tracking users, workstations, and software, troubleshooting hardware repairs. Outlook 365 troubleshooting, repair, and documentation. Troubleshooting cabled, and wireless connection to the domain, and reestablishing these connections as needed. Field support inside Disney attractions, windows 7 rollout, and location support for 26,000 workstations.

Rsc Duluth, Ga.

Workstation and Network support for Enterprise users in the corporate back-end environment for Eyeglass world, Americas Best and Walmart Vision Centers. VPN Support for The DM's (District Mangers) SVP's and RVP's in the field that support the Stores. For Corporate Server and Domain Access.

Second level support Windows 7 Roll-out, and Team Member support. roles.

Pulling cat5 cable, installing tech plates, liaison and account support to roll-out Cisco router/Cisco switching environment from a total dial-up environment to a total LAN/WAN office. I as Liaison between Compaq GO/ Diners Club, I contacted all vendors, payees, and other essential contacts to establish automated LAN connections to contacts for data, file, and automated cash transactions.

Computer Studies, Computer And Information Sciences And Support Services

Computer Studies, and programming in C++, Pascal, and FORTRAN. Psychology, 1002, independent studies on Skin Diseases, and Volunteer.

Electronics Technology, Electrical And Electronics Engineering

Electronics Technology, I practiced the daily building of circuit boards, and electronic design of motherboards. Identification.

Automobile/Automotive Mechanics Technology/Technician

Auto Mechanics was my major, I also excelled in Electronics Shop, as well as Electricity shop. Skilled at Dance, and the Arts.