At work I tend to be very detail-oriented and goal-driven. I prefer to be well prepared before tackling a new assignment so that I can thoroughly resolve the issue efficiently. Everyone I work with quickly learns that I can be counted on to meet my commitments and deadlines. I’m excellent at conquering detail-oriented tasks and material that others often find challenging. When I am working on a project that I find interesting, I have excellent concentration and focus. I often find that I don’t make friends quickly at work, mostly because I’m so busy completing one project and moving on to the next. However, I always strive to provide friendly and helpful customer service to my clients. Organizations seeking trustworthy leadership with a focus on excellence will benefit from my work personality.
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Process Control Team LeaderXactus Mar 2022 - PresentBroomall, PaConducts research of financial information and executes data entry. Extracts and enters appropriate data into credit management information system in a timely manner with precision and accuracy.Performs order fulfillment. Receives orders, evaluates information, tracks progression, and employs follow ups with customers upon completion.Follows FCRA guidelines to protect client’s secure personal financial records throughout verification process.Interfaces with clients to resolve customer service issues. Investigates, analyzes, coordinates and tracks complex customer issues, and manages technical problems.Performs economic and credit industry analysis. Utilizes tools to analyze, query and manipulate data to provide guidance to clients for potential credit score improvement.Utilizes all available resources such as existing registries, third party sources and/or public information to verify judgment & lien records.Served as team lead, creating reports to track effectiveness and development of team members to increase productivity and efficiency. -
Tour GuideEastern State Penitentiary Historic Site, Inc 2011 - Mar 2015Served as a liaison for visitors by greeting, processing, and directing customers within the prison while effectively communicating and ensuring a positive museum experience.Led hour-long private tour, discussing history and architecture of building in an engaging and interactive manner.Conducted Hands-on History activities, guiding visitors through interactive experiences.Provide observation, evaluation, and instruction to assist fellow tour guides in editing and improving tour content.Mentored new guides to help them exhibit best practices and determine factual accuracy.Staffed locations around the penitentiary to ensure a safe and educational environment for visitors. -
Associate Campaign AnalystYellowbook Usa Feb 2007 - Jan 2009King Of Prussia, PaImplemented keyword mining and potential analysis for extensive marketing research.Copy-edited direct advertisements for client businesses before publication.Created custom SEM/SEO advertising campaigns based on various industry and regional factors.Managed hundreds of customer accounts, editing and optimizing campaigns for improved results.Contacted clients and addressed specific requests or issues to ensure customer satisfaction.Worked closely with office administrators, performing various tasks and providing clerical assistance.Administrative support such as filing, copying, faxing, typing, and other office work as needed.
Gregory Gorman Education Details
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Saint Joseph'S UniversitySecondary Education And Teaching -
English Language And Literature, General
Frequently Asked Questions about Gregory Gorman
What company does Gregory Gorman work for?
Gregory Gorman works for Xactus
What is Gregory Gorman's role at the current company?
Gregory Gorman's current role is Process Control Team Leader at Xactus.
What schools did Gregory Gorman attend?
Gregory Gorman attended Saint Joseph's University, Temple University.
Not the Gregory Gorman you were looking for?
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Gregory Gorman
New York, Ny -
4publicishealth.com, msn.com, inventivhealth.com, biogen.com
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1carlstargroup.com
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Gregory Gorman, ESEP
Dallas-Fort Worth Metroplex -
2gmail.com, us.ibm.com
4 +198025XXXXX
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