Marketing Director
CurrentConstructed and strategically managed the marketing and creative teams for Medici, a revolutionary virtual healthcare system.Responsible for driving member service utilization across Medici’s virtual care service and Medici’s on-site clinic business, resulting in total client utilization of 28%, with multiple clients over 40%.Developed new client implementation process, including the construction of a change management process to promote a culture of health within a client organization, plan design, and personalized care selections, resulting in 20% new client utilization within the first 3 months and conversion rate of 66% on personalized form submissions. Draft, execute, and measure marketing campaigns to drive client member utilization. Developed reporting structure to measure client keyword responses all the way to completed appointments. Marketing Campaigns in Q1 2024 were responsible for 45% of all patient visits.Analyzed campaign data and identified a delta between campaign responses and scheduled consultations. Improved this ratio by 15% through implementation of campaign automations.Created and implemented marketing sprint process to manage and complete shared service tasks across multiple stakeholders, including sales, HR, and operations for both business units.