Gregory Jimenez Email & Phone Number

• Implement ongoing training and growth programs for technicians/engineers. • Design workplace policies and best practices and ensure they are being followed. • Look over day-to-day operations and make changes where changes are needed. • Developed and perfected the internal process to maximize growth and productivity. • Standardize internal processes to better internal workflow and efficiency. • Implement and structure internal software to keep workflow smooth and… Show more • Implement ongoing training and growth programs for technicians/engineers. • Design workplace policies and best practices and ensure they are being followed. • Look over day-to-day operations and make changes where changes are needed. • Developed and perfected the internal process to maximize growth and productivity. • Standardize internal processes to better internal workflow and efficiency. • Implement and structure internal software to keep workflow smooth and profitable. • Look over revenue and expenses to see where improvement is needed. Show less

Stockton, California, United States

• Oversee work/projects performed by technicians to ensure that customer demands are being met.• Design workplace policies and best practices and ensure they are being followed.• Be the first level of support for customer-relations.• Implement ongoing training and growth programs for technicians/engineers.• Lead staff to complete assigned duties, which may include scheduling work, making work assignments, managing performance, and recommending personnel actions.

Stockton, California, United States

• Assisting end-users with software and hardware troubleshooting todetermine causes of system malfunction.• Determining which network devices, including firewalls, routers,switches and wireless access points are malfunctioning, immediately replacing them with new devices.• Create tickets through Datto AutoTask and use Datto RMM to gain remote access to managed devices.• Schedule and complete server maintenance.• Monitoring and performing hardware and software upgrades… Show more • Assisting end-users with software and hardware troubleshooting todetermine causes of system malfunction.• Determining which network devices, including firewalls, routers,switches and wireless access points are malfunctioning, immediately replacing them with new devices.• Create tickets through Datto AutoTask and use Datto RMM to gain remote access to managed devices.• Schedule and complete server maintenance.• Monitoring and performing hardware and software upgrades tonetwork servers and PCs.• Create users within the Microsoft 365 Admin portal and give correct permissions to shared mailboxes and delegations through rules.• Setup rues within the Outlook desktop application for email organization and filtering.• Create users through Active Directory and verify correct permissions• Configuring Ubiquiti Access Points via a wireless controller.• WatchGuard Firebox configuration and maintenance. Show less

Tracy, California

• Create balanced pallets to support efficient and safe sales floor replenishment. • Help customers locate desired items and transfer oversized items to vehicles. • Maintain well-organized restocking areas to avoid blocking aisles or creating safety hazards. • Evaluate supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds. • Maintain neat, orderly and safe workspace.

Tracy, California

• Trained and guided employees to maintain high productivity and performance regarding customers. • Led team of four employees during the weekend including weeknights. • Adjusted job assignments and schedules to keep pace with business needs, employee knowledge, and customer demands. • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands. • Stayed up to date on changing product and service options to provide top-notch service to… Show more • Trained and guided employees to maintain high productivity and performance regarding customers. • Led team of four employees during the weekend including weeknights. • Adjusted job assignments and schedules to keep pace with business needs, employee knowledge, and customer demands. • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands. • Stayed up to date on changing product and service options to provide top-notch service to customers and support to employees. • Monitored temperature of cases, shelves and storage areas and reported failures to manager. • Provided attentive service and proactively assessed guest needs. • Assisted cashiers with processing customer payments and documenting orders. • Monitored dining room inventory and replenished as necessary Show less

Bachelor Of Science - Bs, Network Engineering And Security

Computer Networking/Networking Security

Computer Networking Technician/Computer Network Security Technician, Computer Systems Networking And Telecommunications

AA/AS

High School Diploma