Gregory Jimenez Email & Phone Number

• Implement ongoing training and growth programs for technicians/engineers.
• Design workplace policies and best practices and ensure they are being followed.
• Look over day-to-day operations and make changes where changes are needed.
• Developed and perfected the internal process to maximize growth and productivity.
• Standardize internal processes to better internal workflow and efficiency.
• Implement and structure internal software to keep workflow smooth and… Show more

Stockton, California, United States

• Oversee work/projects performed by technicians to ensure that customer demands are being met.
• Design workplace policies and best practices and ensure they are being followed.
• Be the first level of support for customer-relations.
• Implement ongoing training and growth programs for technicians/engineers.
• Lead staff to complete assigned duties, which may include scheduling work, making work assignments, managing performance, and recommending personnel actions.

Stockton, California, United States

• Assisting end-users with software and hardware troubleshooting todetermine causes of system malfunction.
• Determining which network devices, including firewalls, routers,switches and wireless access points are malfunctioning, immediately replacing them with new devices.
• Create tickets through Datto AutoTask and use Datto RMM to gain remote access to managed devices.
• Schedule and complete server maintenance.
• Monitoring and performing hardware and software upgrades… Show more
• Monitoring and performing hardware and software upgrades tonetwork servers and PCs.

Tracy, California

• Create balanced pallets to support efficient and safe sales floor replenishment.
• Help customers locate desired items and transfer oversized items to vehicles.
• Maintain well-organized restocking areas to avoid blocking aisles or creating safety hazards.
• Evaluate supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
• Maintain neat, orderly and safe workspace.

Tracy, California

• Trained and guided employees to maintain high productivity and performance regarding customers.
• Led team of four employees during the weekend including weeknights.
• Adjusted job assignments and schedules to keep pace with business needs, employee knowledge, and customer demands.
• Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
• Stayed up to date on changing product and service options to provide top-notch service to… Show more
• Stayed up to date on changing product and service options to provide top-notch service to customers and support to employees.

Bachelor Of Science - Bs, Network Engineering And Security

Computer Networking/Networking Security

Computer Networking Technician/Computer Network Security Technician, Computer Systems Networking And Telecommunications

AA/AS

High School Diploma