I'm a seasoned Senior Operations and Project Portfolio Manager known for my tenacity and versatility in steering diverse teams towards achieving business objectives. With a dynamic management approach, I've consistently delivered results by improving processes while upholding high standards. My track record includes executing complex projects, developing new products, and successfully penetrating the market. I'm passionate about operational excellence, strategic planning, product management, project delivery, and more.Top Skills: Operational Development | Strategic Planning | Product Management | Project Management | Change Management | Business Development | Quality Assurance | Risk Management | Negotiations | Process Improvement | Process Engineering | Team Building | Staff Engagement | Staff Development | Coaching | Performance Management | Stakeholder Engagement | Leadership | Governance | Relationship ManagementKey Achievements in Previous Roles (last 10 years):🔸Senior Manager, Diamond Trading Optimization Hub, Gaborone, Botswana (Nov 2019-July 2022) ✓ Established a pioneering innovation and continuous business improvement department ✓ Garnered executive support for multiple technology implementations and process enhancements ✓ Achieved 100% vacancy fill rate and rebalanced the operational project portfolio ✓ Ensured optimal resource allocation in a short timeframe🔸 Senior Product Manager, Gaborone, Botswana (Oct 2017-Oct 2019) ✓ Skyrocketed the bespoke product portfolio from $5m to $25m within two years (200% growth) ✓ Designed and implemented a comprehensive product management governance framework ✓ Trained and nurtured a Planning Analyst into the role of Senior Product Analyst to meet increased product analytics demands🔸 Senior Operations Manager, Kimberley, South Africa (Jan 2014-Sep 2017) ✓ Pioneered a product quality standards department for product and process assurance ✓ Launched development programs for nurturing new talent across various leadership roles ✓ Redesigned the organizational structure, resulting in a 5% improvement in production overheads ✓ Introduced a Learning & Development Specialist, leading to strategic training programs and innovative training delivery methodsMy passion lies in driving teams towards peak performance, improving processes, and developing innovative solutions that lead to business success. I thrive on challenges and am committed to making a positive impact on organizations. Let's connect and explore potential opportunities for collaboration and growth.