Gregory Joyce Email & Phone Number

Wrentham, Massachusetts, United States

• Contributed 33% of the store's total annual sales while exceeding personal sales goals by 25%• Built and sustained a loyal client base of 100+ individuals using Tulp clienteling software, fostering long-term relationships and driving repeat business• Prepared quarterly sales reports by analyzing quantitative metrics, offering insights into overall business performance• Leveraged extensive product knowledge to perform upselling and cross-selling, driving sales in a fast-paced, one-on-one customer environment• Employed Power BI to analyze KPIs, assess sales trends, and evaluate customer behavior, providing actionable insights to enhance marketing and sales strategies•Utilized visual merchandising techniques to craft appealing in-store promotions, aligning with marketing campaigns and boosting brand visibility

Wrentham, Massachusetts, United States

• Leveraged excellent verbal and written communication skills to convey product information and promotions, enhancing customer understanding and driving sales• Applied problem-solving abilities to identify and implement solutions that improved store operations and enhanced customer experiences.• Addressed and resolved customer issues, leading to improved service delivery and positive feedback• Managed a team of 5 and provided training and mentorship to associates to enhance their skills and performance•Tracked and analyzed sales performance against established goals to drive strategic decision-making and improve outcomes

Wrentham, Massachusetts, United States

• Exceeded sales targets by 30% for three consecutive months, consistently achieving the highest monthly sales• Executed email marketing campaigns to inform customers about new products, successfully cultivating a clientele of 5 international bulk buyers• Managed and mentored a team of 4 new hires, improving team performance and guiding members to surpass their personal sales goals by 15%• Utilized extensive product knowledge to drive sales in a one-on-one, commission-based environment, delivering personalized customer experiences

Wrentham, Massachusetts, United States

• Developed a client list of over 100 customers through targeted email and text-based marketing campaigns• Analyzed sales trends to inform product ordering, ensuring alignment with customer demand and enhancing inventory management• Excelled in delivering top-tier customer service, resulting in improved customer experiences and repeat business • Utilized extensive product knowledge and negotiation tactics to drive upselling, resulting in a 15% increase in premium collections.•Promoted products and increased brand visibility to prospective clients at events like the Larz Anderson Auto Show

Boston, Massachusetts, United States

• Conducted product demonstrations and designed displays to effectively market select sporting goods products directly to customers at retail locations• Monitored and reported customer feedback to management on product interactions and competitor activity to improve customer touchpoints and sales strategies• Applied product knowledge and persuasive sales techniques to enhance brand visibility and effectively communicate the values of multiple companies to prospective clients• Assisted the owner in launching a doggy ice cream truck startup by engaging with customers and marketing the new brand concept directly to the public