Gregory Joyce Email & Phone Number

Wrentham, Massachusetts, United States

• Contributed 33% of the store's total annual sales while exceeding personal sales goals by 25%
• Built and sustained a loyal client base of 100+ individuals using Tulp clienteling software, fostering long-term relationships and driving repeat business
• Prepared quarterly sales reports by analyzing quantitative metrics, offering insights into overall business performance
• Leveraged extensive product knowledge to perform upselling and cross-selling, driving sales in a fast-paced, one-on-one customer environment
• Employed Power BI to analyze KPIs, assess sales trends, and evaluate customer behavior, providing actionable insights to enhance marketing and sales strategies
• Utilized visual merchandising techniques to craft appealing in-store promotions, aligning with marketing campaigns and boosting brand visibility

Wrentham, Massachusetts, United States

• Leveraged excellent verbal and written communication skills to convey product information and promotions, enhancing customer understanding and driving sales
• Applied problem-solving abilities to identify and implement solutions that improved store operations and enhanced customer experiences.
• Addressed and resolved customer issues, leading to improved service delivery and positive feedback
• Managed a team of 5 and provided training and mentorship to associates to enhance their skills and performance
• Tracked and analyzed sales performance against established goals to drive strategic decision-making and improve outcomes

Wrentham, Massachusetts, United States

• Exceeded sales targets by 30% for three consecutive months, consistently achieving the highest monthly sales
• Executed email marketing campaigns to inform customers about new products, successfully cultivating a clientele of 5 international bulk buyers
• Managed and mentored a team of 4 new hires, improving team performance and guiding members to surpass their personal sales goals by 15%
• Utilized extensive product knowledge to drive sales in a one-on-one, commission-based environment, delivering personalized customer experiences

Wrentham, Massachusetts, United States

• Developed a client list of over 100 customers through targeted email and text-based marketing campaigns
• Analyzed sales trends to inform product ordering, ensuring alignment with customer demand and enhancing inventory management
• Excelled in delivering top-tier customer service, resulting in improved customer experiences and repeat business
• Utilized extensive product knowledge and negotiation tactics to drive upselling, resulting in a 15% increase in premium collections.
• Promoted products and increased brand visibility to prospective clients at events like the Larz Anderson Auto Show

Boston, Massachusetts, United States

• Conducted product demonstrations and designed displays to effectively market select sporting goods products directly to customers at retail locations
• Monitored and reported customer feedback to management on product interactions and competitor activity to improve customer touchpoints and sales strategies
• Applied product knowledge and persuasive sales techniques to enhance brand visibility and effectively communicate the values of multiple companies to prospective clients
• Assisted the owner in launching a doggy ice cream truck startup by engaging with customers and marketing the new brand concept directly to the public