Gregory Kellis Email & Phone Number

Saint Petersburg, FL, US

Florida, United States

• Lead operations strategy and support in the remodel industry throughout Central and South Florida.
• Developed hiring, training, and onboarding programs to promote development and tenure.
• Built coaching and accountability models to motivate team members and drive performance.
• Create and lead P&L strategies and set performance measurements to evaluate results.
• Set messaging around KPIs to build culture of excellence and ensure all team members are moving towards "true north".

St Petersburg, Florida, United States

Southern US

• Provide motivational leadership by setting clear expectations, training to processes, holding accountable to positive results, and recognizing & rewarding performance, leading to an 8% YOY revenue increase.
• Implement property business plans, including investment objectives, compliance goals, marketing positioning, staffing, asset quality and financial goals/objectives throughout the Southern states.
• Develop and oversee Capital Expense & Operational budgets, including determining priorities, building budget, selecting vendors, and overseeing completion of all projects.
• Work closely with investors to build and implement overarching programs to increase asset value, including property acquisitions and improvements, occupancy growth, and revenue drivers.
• Lead all operational programs, and where needed create new processes including Community Manager & District Leader training programs, site visit routines, and recognition programs.

Brunswick, Georgia, United States

• Principal strategist and operational overseer of 3 locations driving $5M+ in revenues.
• Define and initiate multi-channel marketing campaigns, vendor selection, sourcing, external contractors, and talent management.
• Launched the kitchen and bath remodel sales division, catapulting sales by 300%.
• Led, developed, and empowered cross-functional personnel. Overhauled an underperforming team culture by spearheading positivity, transparency, and an energetic environment. Established target KPIs and performance.

• Primary leader of record-breaking district operations spanning 20 sites, generating $38M+ in annual revenues
• Drove a customer-centered culture to elevate satisfaction, retention, and referrals, yielding region-leading customer service ratings
• Recognized as the regional leader in sales, boosting overall revenue by 8%
• Slashed shrink by 30 basis points through effective integration of inventory controls
• Reduced Store Manager turnover from over 300% to 6% annually by investing in my team and through regularly scheduled one-on-one meetings to discuss successes, opportunities, and expectations.

Kansas City, Missouri Area

• Proactive leader of district operations, sales, performance improvement, training, and process enhancements.
• Increased division communications and performance by initiating “7 Habits” training for 35 District Managers across 4 Divisions.
• Cut turnover through consistent accountability, regional meetings, and incentive programs such as monthly contests.
• Achieved region-leading sales with an increase of 6%
• Directed the district to accomplish Top 10 ranking out of 120 districts.
• Designed and facilitated District and Divisional Management excellence seminars.

Kansas City, KS

• Provided operational and sales leadership for grocery, fresh food and general merchandise in addition to two on-site quick serve restaurants.
• Instrumental in delivering operational, sales, and performance growth through needed training, professional development, and alignment of KPIs.
• Introduced a flex matrix for logistics and warehouse staff, bolstering performance without raising labor expenses.
• Propelled YOY revenues by 12%, while elevating conversion by 10%.
• Cut shrink by 10 basis points through personalized training, goal setting, and accountability.
• Increased employee morale and store performance through installation of individual and team ownership, focusing on connecting personal goals with company goals.

Kansas City, MO

• Transformational change agent in sales, operations, program development, and training
• Created Customer Service Program and supporting Coaching Model that so successfully drove year over year sales increases and customer satisfaction results it was rolled-out and adopted Nationally as part of Standard.
• Implemented service systems and individual top-down training that led to repeated Top Customer Service, Operations, Sales and Shrink Performance Awards
• Regional Training Manager responsible for operational training and initiative rollouts to District Leaders and Store Leaders throughout the Midwest
• Field Communications Manager working closely with c-suite to plan and lead annual International Sales Meeting, Field United Way Campaign, corporate magazine, and Field Recognition Program.

Bachelor Of Arts In Journalism, Advertising

Education record