Gregory Kleinhans Email & Phone Number

New Zealand

Auckland, New Zealand

The Senior On-site Technician role is responsible for the provision of customer centric onsite End User level 2 and 3 Support to customers.

Pokeno, Waikato, New Zealand

Providing technical support by processing support tickets as they are raisedResolving client ICT technical problems via telephone / mobile / email (helpdesk mailbox) / remotely / directly on client sitesProvide support, education and guidance in the deployment and maintenance of computer infrastructure, diagnosis and resolution of technical problems and issuesManaging and maintaining clients’ Office 365 accounts and subscriptions Proving ICT customer support with regards to renewing and maintaining client services, including web and server domains, anti-virus subscriptionsImplementing data cabling and network services, including network planning, network installations and network maintenanceSetting up, building, configuring, and maintaining new servers, routers, firewalls and workstations and reporting back to clients on server maintenance monthlyAssessing client’s ICT systems for vulnerabilities and risks and suggesting solutions Resolving ICT security issues for routers and firewalls and providing ICT security solutionsPromote and generating of ICT sales by providing excellent customer service and recognizing potential sales opportunities as they ariseTracking all billable time and ensuring it gets processed and billed back to clientsResponsible for stock procurement for clients and forwarding documentation for invoicing

South Africa

• Overseeing daily operations and IT functions with meticulous attention to detail, including managing IT and computer systems and conducting regular system and forensic audits• Managing Power systems AC / DC, generators, Power Inverters, UPS systems• Supervising, coaching, training, motivating and mentoring personnel, setting clear goals and expectations, providing relevant feedback and discipline as required• Establishing, implementing and overseeing effective systems, networks, plans, strategies, processes and controls• Designing training programs and workshops for personnel• Managing budgeting, reporting, planning and auditing• Delivering a high standard of sales, administrative, marketing and financial support including managing budgets and expenses• Customer service and liaison, building strong working relationships and effective communication channels with senior stakeholders• Building alliances and partnerships with other organisations• Conducting regular checks on network and data security, identifying and acting on opportunities to improve and update software and systems• Maintaining and update asset register• Preserving assets, information security and control structures• Designing, building and maintaining corporate end point protection• Inventory control and ordering, decommissioning and scrapping old equipment• Managing and reporting on security access• Designing, building and maintaining e-mail and document archiving and retrieval solutions• Producing various reports, presentations, analyses, correspondence and other documentation • Performing as a strong leader of a cohesive team with strict enforcement of health, safety and statutory regulations, governance processes and compliance requirements

• Overseeing daily operations and IT functions with meticulous attention to detail, including managing IT and computer systems and conducting regular system and forensic audits• Managing Power systems AC / DC, generators, Power Inverters, UPS systems• Supervising, coaching, training, motivating and mentoring personnel, setting clear goals and expectations, providing relevant feedback and discipline as required• Establishing, implementing and overseeing effective systems, networks, plans, strategies, processes and controls• Designing training programs and workshops for personnel• Managing budgeting, reporting, planning and auditing• Delivering a high standard of sales, administrative, marketing and financial support including managing budgets and expenses• Customer service and liaison, building strong working relationships and effective communication channels with senior stakeholders• Building alliances and partnerships with other organisations• Conducting regular checks on network and data security, identifying and acting on opportunities to improve and update software and systems• Maintaining and update asset register• Preserving assets, information security and control structures• Designing, building and maintaining corporate end point protection• Inventory control and ordering, decommissioning and scrapping old equipment• Managing and reporting on security access• Designing, building and maintaining e-mail and document archiving and retrieval solutions• Producing various reports, presentations, analyses, correspondence and other documentation • Performing as a strong leader of a cohesive team with strict enforcement of health, safety and statutory regulations, governance processes and compliance requirements

Randburg, Johannesburg

South Africa

South Africa

South Africa

South Africa

South Africa