Gregory Kroll Email & Phone Number

Louisville, Kentucky, United States

Set-up & managed 1,000 sq. ft. lab for rapid prototyping, testing, & documentation.Contributed to nine appliance prototypes.Authored clear user manuals & test procedures.Maintained lab safety and 3D printing expertise with fused deposition modeling, stereolithography and large-format fused pellet deposition printers.Managed over 200 appliances in the.

Louisville, Kentucky

Provided phone-based guidance to factory and independent appliance repair field technicians to facilitate first-call fixes.Developed training and liaised on service issues for both consumer services and manufacturing.Analyzed product failures for quality improvement.

Ghent, Kentucky

Maintained and optimized performance of electrical motors, controls, gearboxes, hydraulics, and pneumatics through troubleshooting, repair, and preventative maintenance.Leveraged schematics to diagnose and resolve electrical and mechanical system issues, ensuring efficient operation.Skilled in troubleshooting, repair, calibration, and preventative.

Shepherdsville, Kentucky

Managed equipment & repairs in a massive 823,000 sq. ft. warehouse. Responded to technical issues & troubleshoots via radio & ticketing system.Contributed to implementing a new conveyor sortation system.Identified cost-saving measures in parts procurement.Trained new technicians and fostered teamwork within the maintenance team.

Cary, North Carolina

Provided phone & email support for Siemens' syngo imaging software.Troubleshooted & resolved customer issues, escalating complex problems.Supported implementations & identified documentation errors.Delivered training to internal teams on software usage.

San Diego, California

Installed, repaired, and calibrated complex lab equipment.Trained and mentored a team of technicians.Liaised with customers, manufacturers, and internal teams.Streamlined calibration procedures.Improved customer satisfaction and revenue.

San Diego, California

Ensured patient safety through preventive maintenance of medical equipment, including troubleshooting & monthly inspections.Maintained detailed repair documentation and equipment status reports for management.Streamlined endoscope cart rewiring process.Achieved a consistent 95% completion rate for inspections.

San Diego, California

Maintained & repaired complex aviation electrical systems. Supervised & trained up to 30 technicians in proper procedures & safety. Streamlined critical calibration process, saving significant time. Consistently excelled in technical qualifications.

Psychology

Technical Theatre/Theatre Design And Technology

Aviation Electronics Technician Certificate, Aviation Electronics