Gregory Lanoue Email & Phone Number

Haverhill, Ma, Us

Wethersfield, Connecticut, Us

Hunt Valley, Md, Us

Responsible for providing therapy services including assessment as applicable, treatment planning and therapeutic interventions in an interdisciplinary environment. Also accountable for and contribute to program development, quality improvement, problem solving, community education, and productivity enhancement in a flexible interdisciplinary fashion. Program staffing team supervision and development, monitor team members competency, licenses/certifications, and memberships in applicable professional organizations. Coordinate the development of team members through structured activities, communicate and demonstrate a professional image/attitude for patients, families, clients, coworkers and others. Promote adherence to policies and practices of applicable professional organizations, client SNF and RehabCare Group. Contribute to client relations and community education activities. Assure that all patient care activities are performed according to the company policies and procedures and all applicable state and federal laws and regulatory agencies. Participate in coordination of facility quality management and program evaluation activities. Participate in survey preparation activities. Interact with assigned program consultant. Participate in facility safety committee activities. Manage the delivery of care in the most cost effective manner. Coordinate treatment activity between disciplines and team members.

Scottsdale, Az, Us

 Manage and coordinate referrals from providers, facilities, or any customer source and convert appropriate referrals. Make sales calls outside the facility to medical, legal and financial professionals, senior organizations, appropriate special interest groups, hospital discharge planners and other community contacts.  Ensures that the business development department meets all targets and expectations. Provide inquiring residents with a professional tour of our communities. Maintain a working knowledge of the admission process. Develop and maintains strong community outreach and referral programs. Assists Business Development Consultant with special programs and training initiatives, as needed.

 Manage and coordinate referrals from providers, facilities, or any customer source and convert appropriate referrals. Make sales calls outside the facility to medical, legal and financial professionals, senior organizations, appropriate special interest groups, hospital discharge planners and other community contacts.  Ensures that the business development department meets all targets and expectations. Maintain a working knowledge of the admission process. Develop and maintains strong community outreach and referral programs. Maintain a working knowledge of Federal and state regulations and reimbursement (Managed Care, Medicare and Medicaid). Assists Business Development Consultant with special programs and training initiatives, as needed. Adhere to all Federal, State, local, management comp admissions rules, regulations and policies. Daily contact with area hospitals. Four (4) formal presentations outside of the facility monthly. One (1) formal presentation inside the facility monthly. Responsible for developing and implementing a Quarterly Business Development Action Plan that will result in increasing occupancy.

Memory Care Operations Manager - Program Manager/DirectoThe Memory Care Operations Manager is responsible for providing overall leadership and management to staff in the Memory Care (Harbor) Program. Develop and lead the overall operations of the Harbor Program in accordance with federal, state, and local laws as well as the standards, guidelines and regulations of Benchmark Senior Living. The Resident Care Director evaluates the care delivered to residents as well as monitor and oversee call-out practices for Harbor – enforcing company standards to ensure adequate staffing levels at all times.

Corporate Wellness. Educating the associates in healthy lifestyles, proper safe lifting techniques, coordinate training of corporate policies, and conduct continuing education in-service programs on subjects concerning seniors/dementia/customer service.

 2012 – Present: Adjunct Professor/ W.I.T.S. Instructor: C.C.C. College, Barnstable, MA,. Instructed adults in practical and lecture settings. Instructed biomechanics, nutrition, human anatomy and physiology, exercise physiology, and numerous wellness practices.

Provide physical therapy services for a one hundred bed acute-care facility. Provide physical therapy treatments and modalities in accordance with the facility’s policies and procedures. Implement, review, revise and progress individual PT treatment programs. Effectively communicate with MDs, RPTs, and other medical professionals concerning patient status, progress, and continued service needs.

Worked closely with the Director and other Board members create and maintain a strategic plan, budget and to manage fundraising events.

Opened 7k sq. ft. health club three months after an abrupt closing. Designed marketing and sales program to reverse the negative image left by the previous owner. Increased membership/sales by 100% in first three months of operation. Introduced new programs to maintain interest and increase membership. Expanded business to include an additional 5k sq. ft. location after three years. Supervised a team of over twenty instructors and trainers servicing over one thousand members. Managed a $500k+ business of memberships and personal training clients. Led all forecasting, market analytics, and sales team training/development programs.Managed all aspects of a small business including; facilities management, bookkeeping, personal training, membership sales, marketing and advertising, scheduling, labor management, conflict resolution, and professional development.

Physical Therapsit Assistant, Physical Therapy

Bs, Marketing & Sales

Education record