Currently in the role of North America/CALA Leader, Network Integration and Solutions, for Ciena’s Blue Planet MDSO/NVF product.- Working with the customer, detailing and refining of MDSO/NVF use cases for End-to-End service automation and orchestration. Overall deployment includes reach-through and integration w/ existing Northbound OSS/BSS as well as “Westbound” mgmt. systems controlling information such as IPAM, VLAN mgmt., Inventory. (~50% travel)- Heavy involvement with… Show more Currently in the role of North America/CALA Leader, Network Integration and Solutions, for Ciena’s Blue Planet MDSO/NVF product.- Working with the customer, detailing and refining of MDSO/NVF use cases for End-to-End service automation and orchestration. Overall deployment includes reach-through and integration w/ existing Northbound OSS/BSS as well as “Westbound” mgmt. systems controlling information such as IPAM, VLAN mgmt., Inventory. (~50% travel)- Heavy involvement with multi-vendor SDN/NVF components and cloud based (Azure/AWS) virtual services. Orchestration communication model was both direct to the managed device or via the vendor’s Controller/NMS.- Management responsibilities of the NA/CALA Network Integration team with the mandate to deliver POCs via customized software built on the Blue Planet micro-services architecture- Developed various Solutions Guides and “Best Practices” knowledge base articles for use by Sales, Sales Engineers, Partners, and Support/Technical Assistance Center. Held “train the trainer” sessions for knowledge transfer to Partners, Sales Engineers, 3rd party course instructors. Guidance and ongoing review of Training material and Transfer of Information (TOI) material- Delivery of Customer presentations on fundamentals of Blue Planet architecture and the use of Blue Planet DevOps toolkit for customization and extensibility of Blue Planet software- Definition and setup of demo systems and supporting material (YouTube videos, How-to, speaking notes) used by Ciena Account team for illustrating the various key Blue Planet Practices.Environment: NVF (centralized and distributed smartNID), SDN, VNF MANO, XaaS, Cloud infrastructure, Linux OS (RHEL/Ubuntu), micro-services (docker), virtualization infrastructure managers (VmWare/KVM/Openstack), DevOps, TOSCA, OO modeling, python. Show less

Member of the Solutions Engineering team responsible for delivering pre and post-Sales and Engineering activities for BTI’s solution suite into vertical markets such as: Data center interconnect, Mobile back-haul, MSO, and Metro networking.Prior roles within BTI consisted of Sr Consultant in the Professional Services organization, and Sr Development Manager Network Management.• Developed various Solutions Guides and “Best Practices” knowledge base articles for use by Sales… Show more Member of the Solutions Engineering team responsible for delivering pre and post-Sales and Engineering activities for BTI’s solution suite into vertical markets such as: Data center interconnect, Mobile back-haul, MSO, and Metro networking.Prior roles within BTI consisted of Sr Consultant in the Professional Services organization, and Sr Development Manager Network Management.• Developed various Solutions Guides and “Best Practices” knowledge base articles for use by Sales, Sales Engineers, Partners, and Support/Technical Assistance Center. Held “train the trainer” sessions for knowledge transfer to Partners, Sales Engineers, 3rd party course instructors.• To support BTI customer trials/NPI, wrote and executed test plans, crafted “glue” layer test harnesses, setup, configuration, and integration of BTI Packet Optical/WDM equipment with virtual server farm (vSphere) running network management applications.• Appointed technical resource for key account recovery when customers indicated dissatisfaction with product/solution. Assigned accounts remained active and resulted in new revenue generation as a result of expanding the customer service offerings.• Delivered consultation services /professional services to customers on BTI’s WDM optical and MEF packet product suite.• Courseware developer and instructor for in-depth customer training on BTI’s L0/L1/L2 portfolio focusing on MEF certified L2 switching, C/DWDM for fixed and dynamic optical layers, and E/NMS management.• Led Ottawa based development team to build a suite of network management products for BTI’s Carrier Ethernet and ROADM products that met the requirements of tier-1/tier-2 providers. Show less

Spearheaded the definition and delivery of a first-release common network management center (Linux based) for hosting Mitel’s suite of existing IP Voice applications. • Project leadership role (drive design cycle, manage project in time and cost-effective manner, identify staging of functionality to address TTM vs. complexity).• Direction setting of Mitel management roadmap as related to telephony Applications segment.• Recruited a well-rounded team to carry out scoping and… Show more Spearheaded the definition and delivery of a first-release common network management center (Linux based) for hosting Mitel’s suite of existing IP Voice applications. • Project leadership role (drive design cycle, manage project in time and cost-effective manner, identify staging of functionality to address TTM vs. complexity).• Direction setting of Mitel management roadmap as related to telephony Applications segment.• Recruited a well-rounded team to carry out scoping and building a complex common management product.• Delivered R1.0 product to General Availability (GA) phase. Delivery timeframe met company objectives, and product tracked to forecast revenue ramp. Show less

Hired by the startup company Catena Networks (acquired by Ciena in May 2004), responsible for hiring a development team and delivery of embedded and EMS software for several releases of Catena’s next-generation carrier grade DSL broadband access platform (CN1000).• Management of a large development team consisting of managers, leads, and designers. Software responsibilities spanned embedded (OAM&P, Base, and Infrastructure) as well as off-board management for Craft person access. Met… Show more Hired by the startup company Catena Networks (acquired by Ciena in May 2004), responsible for hiring a development team and delivery of embedded and EMS software for several releases of Catena’s next-generation carrier grade DSL broadband access platform (CN1000).• Management of a large development team consisting of managers, leads, and designers. Software responsibilities spanned embedded (OAM&P, Base, and Infrastructure) as well as off-board management for Craft person access. Met company goals and delivered projects on time and within budget.• Member of Catena’s software Management Team responsible for overall software direction and execution, resource selection, planning, management, and software release delivery. Contributed to phased feature rollout in support of company business plan.• Led software support team that was on call 24/7, and increased customer satisfaction by rapid turnaround of hot fixes and problem investigation. Organized site visits and overnight software upgrades as required. Utilized 3rd party offshore resources for problem investigation and fixing.• Successful delivery into products that resulted in over $200M sales revenue. Show less

Held roles of increasing responsibility covering Product Line Management, R&D Software Manager, Project Manager, and Software Engineer, for Mitel’s SX2000 family of TDM and LAN/IP based PBX products. Main involvement was in the OAM&P and Network Management (EMS/NMS) space.• Overall project responsibility for determining PBX Network Management requirements and managing all phases of development (concept through general availability), including establishing long-term EMS/NMS objectives in… Show more Held roles of increasing responsibility covering Product Line Management, R&D Software Manager, Project Manager, and Software Engineer, for Mitel’s SX2000 family of TDM and LAN/IP based PBX products. Main involvement was in the OAM&P and Network Management (EMS/NMS) space.• Overall project responsibility for determining PBX Network Management requirements and managing all phases of development (concept through general availability), including establishing long-term EMS/NMS objectives in support of company 3-year plan and end-delivery to customer.• Core team leader and overall project responsibility of a cross functional, multi-site team comprised of R&D, Verification, Marketing, Sales, Training, Product Support, and Manufacturing.• Successful management of $3M development budget over the duration of the project releases that resulted in new business opportunities and increased sales.• Identification of strategic direction and new business opportunities, and authoring of product objectives documents.• Embedded software: design and implementation of high availability/redundancy subsystem, network synchronization, optimized EDC interrupt handlers, general OAM&P software. • EMS software: member of core team that conceived of EMS architecture, and subsequently designed and implemented several wide-scope applications (alarm surveillance and management subsystem, database view layer to abstract database table layouts, generic scheduling mechanism, numerous GUIs). Provided support for EMS product. Show less

As a software engineer: Developed software solutions on a voice recognition server to automate handling of alternate billed telephone calls.