Gregory Luster Email & Phone Number

• Payment Issue Resolution: Proficiently resolved payment issues between patients and providers, exhibiting strong problem-solving skills.
• Insurance Verification: Conducted thorough insurance verifications, ensuring coverage alignment and demonstrating attention to detail.
• Data Analysis: Leveraged analytical skills to examine financial and statistical data associated with the revenue cycle. Produced comprehensive reports that showcased key performance indicators (KPIs).
• Data Management: Extracted and assessed pertinent data from records and files, providing valuable insights into business operations and data handling expertise.
• Training and Onboarding: Conducted New Hire Orientations and successfully trained new department employees, emphasizing my ability to impart knowledge and facilitate skill development.
• Audit Reporting: Produced detailed audit reports assessing employee proficiency in managing patient account notes, underscoring my attention to accuracy and compliance.

• Billing Issue Resolution: Expertly resolved billing-related issues for customers, showcasing a strong customer-centric approach.
• Technical Troubleshooting: Assisted customers in diagnosing and resolving technical issues, including software updates, demonstrating problem-solving and technical proficiency.
• Multi-System Expertise: Addressed a wide range of technical problems across various systems and applications, providing support to customers and end-users in different time zones, illustrating adaptability and.
• Collaboration and Escalation: Collaborated effectively with supervisors to escalate and address customer inquiries or technical challenges, highlighting teamwork and communication skills.
• Technical Communication: Effectively communicated complex technical concepts to non-technical users, emphasizing my ability to bridge the knowledge gap between technical and non-technical individuals.

• Clerical Support: Provided comprehensive clerical support, including data entry, document management, email correspondence, and office equipment oversight, illustrating strong organizational and administrative skills.
• Customer Interaction: Interacted with customers via phone, email, and in-person to provide information and assistance, fostering customer loyalty through friendly service and knowledgeable support, which led to.
• Document Generation: Generated high-quality documents, spreadsheets, and presentations for internal and customer-facing needs, highlighting proficiency in document creation and presentation.
• Financial Management: Managed payroll, bookkeeping, accounting tasks, and staffing adjustments, showcasing financial and resource management expertise.

Education record

Learning to utilize the Microsoft Power Platform to analyze data, build solutions/apps, automate processes, and create intelligent.

Associate Of Science - As, Computer Science