18 years related experience\training; or equivalent combination of education, training and experience.Experience with PAC 2000 ticketing system, SCCM software deployment and asset tracking software, Symantec End point (SEP), Computer Associates (CA) software; Ghost; MS Office products, including Outlook and MS Lync , Skype for Business, MS Office 2016, and MS SharePointExperience working in a supply chain organization, with distribution, or manufacturing , experienced working as a Lan\Analyst Desktop Support Technician in the Financial Institutions, including banking and Insurance .Familiar with large IT, and other Fortune 500 companies. Computer Skills: Knowledge of PC/Server hardware and Operating systems (MS Windows 7, 10, Server 2010, 2012, 2016); standalone and networked printers; TCPIP protocols; MS Office suite, Cisco switches & routers; Wireless 802.11 (FHSS, B/G/A/N); Zebra and other thermal label printers; Symbol equipment, Spectra link phones and Siemens gateways; Fluke diagnostic tools; SQL Server. Talaris, Diebold, Arcatech, Wincor, Cash Dispensers and Cash Recyclers, Remote Support and Escalation engineer....Other Skills: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions provided in written, oral, diagram, or schedule.Ability to follow directions, to interact with external clients, co-workers to understand and follow posted work rules and procedures according to our customer requirements Ability to accept constructive criticism and modify actions where appropriate.I am flexible to work any hours and travel between locations to facilitate continued operation.Exceptional troubleshooting and problem solving skillsExcellent verbal & written communication and interpersonal skills Excellent organizational skills, ability to set own task lists and time lines Ability and willingness to work under pressure in a highly dynamic environment