Gregory Malone Email & Phone Number

Austin, Texas Metropolitan Area

★ Promoted multiple times within the company.★ Resolves complex challenges while developing recommendations and strategies to improve process and tooling efficiency and productivity across all areas of operations.★ Introduced and continually improves a process flow and ticketing system in Salesforce that has reinforced the company’s ability to address issues.★ Improved efficiency throughout the Games division, including Manufacturing, Shipping, Logistics, Returns, and other functions.★ Works with developers to support user acceptance testing and implementation of new features and functionality.

Austin, Texas Metropolitan Area

★ Examined technical orders for accuracy and compliance with SLA commitments before transferal to Production for fulfillment.★ Improved processes and tooling through interdepartmental communication and collaboration.★ Introduced best practices for the department using visual management initiatives and maturity matrix development.★ Increased department order accuracy while reducing SLA by 50%.★ Improved new hire onboarding by developing plans and schedules for access to equipment, programs, and training.

Austin, Texas Area

★ Responsible for procurement, inventory, and vendor management for premium products, improving operations in the storage warehouse. Created best practices for packaging and palletizing.★ Applied Lean inventory management principles to lower aged inventory and the volume of drop shipments, resulting in a $15M increase in quarterly revenue.★ Helped vendors to meet lead times by building Power BI reports providing information on orders and status. This produced 39.5 hours in weekly labor savings.

Austin, Texas Metropolitan Area

★ Delivered continuous process improvement through testing, training, cost-benefit analysis, and the development of tooling.★ Deployed an Order Processing Issues tool in Salesforce, consolidating the tracking of internal and external order processing into a single application.★ Introduced automated Power BI reports for each department, replacing material planning spreadsheets.★ Automated shipping information and notifications in Salesforce, saving the Shipping department over 40 hours a week.★ Reduced recurring revenue losses from damages to returned product from $25M to $17M in three quarters. Improved tagging, packaging, and product return processes, and implemented a Kanban system.★ Enhanced the tracking of product locations, expenses, and use of tools in a 60,000 square foot warehouse by establishing a barcode system for each bay.

Austin, Texas Area

★ Executed quality control inspections for a manufacturing line that increased from 30 machines each day to up to 200.★ Developed and revised documentation for QC processes, procedures, and best practices for inspection, approval, corrective actions, and audits.★ Facilitated root cause analysis and corrective action training to multiple departments.★ Collected quality metrics to support the identification of trends and root causes.

Crystal Lake, Illinois

Order ProcessorTruck PackerRepaired Tool Shipper

Carpentersville, Illinois

Swim on was the number one contracted above ground swimming pool installation and repair company in the greater Chicago area in the mid 2000's.I trained as an apprentice to the owner in 2006 and towards the end of that season, became a lead installer which he relied upon to handle smaller jobs while he and crew worked the larger jobs.In 2007, I became a subcontractor for him, hiring, training, and paying my own crew. I set appointments for his crew and mine so we would maximize our jobs per day.

Certificate, Full-Stack Flex Web Development

Associates Of Occupied Studies, Electronics

- Soldering - Learning Components and Building Circuit Boards - Blue Print Reading - Electricity - Computer Building, Troubleshooting.

Surveying Technology/Surveying

Woodworking