Gregory Mattoon Email & Phone Number

 Daily contact with wide customer base, processing between 50-100 phone requests in call center environment. Requests include, but are not limited to, the testing of newly installed alarm systems, input of subscriber changes, updates, and cancellations to company database of accounts. Daily internet research in locating and assigning proper Police, Fire, and Emergency Medical Services to large sector of nationwide customer base. Daily scanning and electronic filing of highly proprietary customer documents and information.

Collected and analyzed weekly sales results of 140 member sales force. Generated weekly reports for upper management based on analysis. Developed and oversaw multiple sales incentive programs. Assisted in the analysis, design and re-structure of sales modules based on revenue, geographic location and industry specialization of approximately 2700 accounts.

Assisted with the placement and dispatch of long distance telephone calls, both national and worldwide.

Bachelor Of Arts (Ba), Business Administration And Management, General

High School Diploma

Activities and Societies: Yearbook, Theater, Choir