Serve as the company Co-Marketing Coordinator by supervising social media outreach efforts, researching coverage and media trends, and improving communication efficiencies within the company.Assist with approximately 5000 eye care patient exams each year by helping patients to prepare for specific tests designed to measure their eyes, and their visual abilities.Maintain patient records, and assist with the technical duties such as crafting, adjusting, and repairing eyeglasses.Administer eye exam tests such as color and depth perception, near and far acuity, visual field, and macular integrity, to determine the visual capabilities of a patient.

Collaborated with the store manager to provide superior customer service, quality products, and a clean and safe customer environment.Market the store’s products to customers visiting the establishment by making suggestions and up-selling, when appropriate.Managed a team of 10-12 associates to deliver all aspects of operational excellence.Served as a role model in the practice of Caribou Coffee’s policies, practices, and standards.

Assembled consumer rating reports by compiling, consolidating, formatting, and summarizing demographic information, and then creating graphs, and presentations.Supported sales presentations by assembling quotations, proposals, videos, slideshows, demonstrations, and product feature booklets.Prepared mailers and other brochures by formatting content and graphics using Microsoft Publisher. Arranged printing and Internet packages including business and residence mailing lists.

Provided superior levels of customer service through marketing products including health insurance, financial services, CPG, and agricultural and construction products to customers using email, cold calling, and text messaging.Worked with minimal supervision when dealing with company clients and candidates within focus groups and consumer panels.

Ensured high levels of customer satisfaction through bookstore clerical functions.Guaranteed that orders were promptly and accurately placed for books that were not in stock in the bookstore.Attractively arranged and maintained book displays on shelves and counters.Sold books to customers, made suggestions, and collected payments for sold items.

Greeted customers and answered questions regarding product content, use and price; observed customers, checked identification for proof-of-age, and denied service to underage or intoxicated customers.Received payments by cash, check, or credit card, and verified licensed-bar orders. Operated computerized cash register system to process sales data; closed out cash register and balanced receipts to sales journal.Received and verified shipments; inspected and documented freight damages; determined stocking needs, coded merchandise, and arranged shelf and floor displays.Served as manager during store manager absences. This included opening and closing the store and maintaining security, balancing daily receipts with daily sales reports, making bank deposits; reconciling discrepancies, entering merchandise data into the computer system to update files and generate reports.Directed, managed, and trained sales clerks, and performed routine cleaning and maintenance of store area.Recommended product merchandising, inventory levels and new product listings, prepared sales summary reports.

Greeted and assisted customers, or other college personnel, by phone, in person or through electronic media. Operated office equipment such as printers, copy machines, and fax machines.Provided direct and indirect assistance to academic functions and services, including class scheduling, student records administration, test administration and scoring, and supporting counseling/advising services, and general support to programs in all areas of the college.