Gregory Mccoy Email & Phone Number

Decatur, GA, US

Irving, Texas, US

Manage team of 11 Project Managers responsible for initiating, planning, and executing all efforts related to the successful implementation of software delivery projects. Responsible for overseeing the forecasting and delivery of all project revenue. Serve as coach/mentor to improve best practices and drive customer satisfaction.- Responsible for portfolio.

Atlanta, GA, US

Managed team of approximately 15 Implementation, Operations, QA, and Integration Engineers as well as a new Implementation Manager level responsible for the implementation and maintenance of the Cardlytics program. Created a new team called FI Operations, which was tasked with operational and technical monitoring of the programs from an implementation.

Atlanta, GA, US

Continued managing Implementation resources while also adding the Production Support team as Implementation engineers and Production Support worked closely on issues reported by internal teams as well as financial institutions. - Worked to establish better procedures for Production Support related to Jira ticket creation and assistance requests to.

Atlanta, GA, US

Promoted to Director level while primarily maintaining the same responsibilities as the Manager role.

Atlanta, GA, US

Managed team of 8-10 Implementation Engineers responsible for the delivery of the Cardlytics solution for our financial partners. Provided oversight and support where needed depending on project needs. Worked closely with Account Management, Product Support, Development and Executive personnel to communicate progress and provide details of ongoing work..

Atlanta, GA, US

Directed implementation projects for financial institution partners implementing the Cardlytics solution to support their online and mobile banking rewards programs. Project length was typically 6-12 months on average. Worked closely with Account Management and Project Management to ensure all business and technical communication was consistent and.

Atlanta, GA, US

Managed implementation projects for financial partners while working with internal technical and account teams. Also managed smaller internal IT projects when needed. - Solidified more formal processes related to implementation projects. - Created additional project documentation better defining steps in order provide better communication both internally.

Denver, CO, US

Performed conversions consisting of moving content/documents from 3rd party content management systems to the ImageRight solution as part of the implementation process.- Provided project management for the conversion process interfacing directly with the client regarding status and progress.- Performed data analysis of 3rd party SQL databases to identify.

Denver, CO, US

Managed team of Implementation Consultants responsible for the delivery of the ImageRight Document Management and Workflow solution. Worked with practice director on various Professional Services initiatives while maintaining role as Content Conversion Consultant.- Provided recommendations for improvements as part of the Professional Services methodology.

Denver, CO, US

Managed processes related to scoping the effort of Professional Services to deliver Client requested solutions. Documented and presented those requirements in a formal Statement of Work for acceptance by Client.- Worked closely with Sales and Account Management in establishing project scope and resource allocation for ImageRight, AIM and WorkSmart.

Denver, CO, US

Managed team of Implementation Consultants responsible for delivery of the Agency Information Manager (AIM) solution for insurance focused client base. Took over existing implementation team resulting from the acquisition of the AIM product and the merging of its operations into the Conyers location (Carrier and MGA segment). - Managed team of 10.

Denver, CO, US

Managed team of Implementation Consultants responsible for delivery of the ImageRight Document Management and Workflow solution. Provided oversight on new projects using proven implementation methodology as well as project management mentoring for team members. - Managed team of 8-10 consultants responsible for project management and solution delivery..

Denver, CO, US

Responsible for management of software implementation projects involving the ImageRight Document Management and Workflow solution for insurance focused client base. Interfaced directly with client to ensure total satisfaction throughout project. Performed various client service request projects in addition to normal workload. - Managed over 50 initial and.

New York, New York, US

Maintained contract relationships with all business customers for data processing services. Worked to apply and enforce all Citibank information security guidelines within the processing center. Led and managed all active open problem resolution through daily quality meetings. Monitored and reported monthly quality statistics on data center operations to.

New York, New York, US

Participated in the team development of internal contract management and project management software available for online use using Java.

New York, New York, US

• Global Office Technology Standards, Reston, VA (1998)
• Operations & Technology Security of Distributed Infrastructure, New York, NY (1998)
• Global Systems Operations Data Center, Weehawken, NJ (1997)

Atlanta, Georgia, US

Assisted in web site design and data analysis supporting the Office of Information Technology

Atlanta, Georgia, US

Test Engineering / Transmission Maintenance and Reliability- alternating full time work experience and full time school each 3 month quarter

Mba, Mis

Bee, Electrical Engineering