Gregory Middleton Email & Phone Number

Chantilly, Virginia

Springfield, Virginia

Annapolis, Maryland

Alexandria, Va

Received, and responded to incoming calls via telephone from residential and commercial customers. Processed, and evaluated information received. Prioritized, and dispatched to Service personnel. Maintained status, and location of Service personnel at all times via GPS. Tracked vehicle mileage. Utilized computer, land line, and cellular telephone systems. Created, and maintained automated logs. Assisted in the implementation of dispatch software. Priced, and submitted proposals for light commercial projects. Assisted Instructor at weekly training sessions.

Alexandria, Va

Received, and responded to incoming calls via telephone from residential and commercial customers. Processed, and evaluated information received. Prioritized, and dispatched to Service personnel. Scheduled monthly, and quarterly preventive maintenance on all Service contracts. Maintained status, and location of Service personnel at all times via GPS. Utilized computer, land line, and cellular telephone systems. Created, and maintained automated logs. Assisted in the implementation of dispatch software. Priced, submitted proposals, and purchased material for light commercial projects. Tracked the progress of all projects. Assisted the Project Managers, Service Manager, and Department Head. Assisted Instructor at weekly training sessions. In charge of shipping, and receiving. In charge of inventory control. Processed warranty forms. Performed basic office tasks.

Alexandria, Va

Received, and responded to incoming calls via telephone from residential and commercial customers. Processed, and evaluated information received. Prioritized, and dispatched to Service personnel. Scheduled monthly, and quarterly preventive maintenance on all Service contracts. Maintained status, and location of Service personnel at all times. Utilized computer, radio, land line, and cellular telephone systems. Created, and maintained automated logs. Assisted in the implementation of dispatch software. Priced, and submitted proposals for light commercial projects. Pulled mechanical permits. Managed Accounts Receivables. Monitored building temperature control systems via computer, and provided customers with monthly energy usage reports. Worked with mechanical drawings. Performed basic office tasks.