- Monitored Competitor pricing in applicable markets and adjusted our pricing as necessary to stay competitive and/or increase our margins- Built out new KPI reporting tools through excel and Power BI to help keep the team on track for individual and company performance- Created a new template and process for managing the General Price Increases that happen each Fall- Performed margin analysis on low and high margin items to see where we need to move to stay profitable

• Implemented pricing strategy for the Alcohol Team at Gopuff• Ensured the internal margin guidelines were met for all Alcohol products • Supported Alcohol Category Management teams with cost management, cost analysis, pricing recommendations, and legal compliance• Interacted with Merchandising, Marketing, and Supply Chain leadership to guarantee company goals were achieved• Responsible for performing pre-promotion forecasts and post-promotion analysis to help get a better grasp of our customer and deals that would result in the best promotional success

Managed the Pricing Team and ensured internal company metrics were hit in regards to margin and profitability. Built out internal systems to track, monitor, and audit our pricing (margin) relative to the market to perform competitor analysis.

Analyzed pricing data for all business segments. Built and maintained relationships with vendors to ensure we had accurate pricing, costs and promotions ran the way the were intended to.

Responsible for selling protection products and upselling customers into other vehicle options. Managed the maintenance program at the Branch. Used financial statements to analyze branch profitability and areas of financial improvement for employees to focus on.

Responsible for providing a memorable experience to our members at the golf course. Tasks ranged from greeting members during equipment dropoff, staging and cleaning golf carts, cleaning the members clubs, and initiating conversation with the members to make them feel special.

Responsible for assisting guests in the team sport department, which encompassed sports like baseball, football, lacrosse, soccer, and basketball. Aided guests by helping them get fitted for gear, giving opinions on what products to choose, and helping answer any other questions they had. Over the course of my time at Dick's Sporting Goods I was able to expand my skills and help in the golf, lodge, footwear, and cashier departments as well.

Responsible for creating a memorable experience for fans on game days. Explained and executed the policies of the NFL, such as the clear bag policy, to fans at tailgates and during pregame activities. Worked as the Liaison between fans and season ticket staff to help up sell and convert single game ticket purchasers into season ticket holders. Our team ranked #1 in game day customer service for the NFL the season I worked there.