Gregory Mills

Gregory Mills Email and Phone Number

Digital Marketing Lead at Elephant Insurance @ Fircrest Handyman LLC
Fircrest, WA
Gregory Mills's Location
Seattle, Washington, United States, United States
Gregory Mills's Contact Details
About Gregory Mills

Focusing on UX, my top strengths are compassion, innovation and empathy.Career objective is to further my career and help organizations realize their business goals and provide the best experience for their customers.

Gregory Mills's Current Company Details
Fircrest Handyman LLC

Fircrest Handyman Llc

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Digital Marketing Lead at Elephant Insurance
Fircrest, WA
Website:
elephant.com
Employees:
501
Company phone:
1-844-937-5353
Gregory Mills Work Experience Details
  • Fircrest Handyman Llc
    Fircrest Handyman Llc
    Fircrest, Wa
  • Elephant Insurance
    Digital Marketing Lead
    Elephant Insurance Jan 2024 - Present
    Henrico, Virginia, Us
    I oversee SEO and PPC marketing efforts while coordinating with other marketing channels such as social media campaigns, email, and customer communications.
  • Elephant Insurance
    User Experience Lead
    Elephant Insurance Jan 2020 - Jul 2024
    Henrico, Virginia, Us
    -Implemented User Research Quant / Qual studies to identify throughput challenges-Launched A/B tests in User Testing to help design improvements and archive what works and what doesn't for specific audiences-Prototyped and wireframed fresh ideas to improve throughput, online conversion and ease of use-Emersed focus in User Testing and Survey Monkey to align audience wants, needs, and fears with marketing spend and UI continuity
  • Elephant Insurance
    User Experience Coordinator
    Elephant Insurance Jan 2019 - Jan 2020
    Henrico, Virginia, Us
    -Designed new customer journey for accompanying brand-Wireframed UI customer journey accomodating for multiple traffic sources-Collaborated with Web Dev team and Product Managers to see the project through to completion-Managed planning phases and upgrades to the customer journey
  • Elephant Insurance
    Web Coordinator
    Elephant Insurance Jan 2018 - Jan 2019
    Henrico, Virginia, Us
    -Tracked and reported on throughput trends of the customer journey-Isolated user problems via data pulls and validated with fullstory-Prototyped solutions for continuous improvement
  • Elephant Insurance
    Inside Sales Agent
    Elephant Insurance Jan 2017 - Jan 2018
    Henrico, Virginia, Us
    -Provided auto insurance quotes to interested customers from our different lead sources-Sold auto policies to interested individuals-Cross-Sold and/or referred customers to our ancillary products-Accurately captured underwriting information for each customer-Educated customers on their insurance options (coverages, products, discounts, pay plans, etc.)
  • Anthem, Inc.
    Associate Development Expert
    Anthem, Inc. Mar 2015 - Aug 2016
    Indianapolis, Indiana, Us
    -Develop staff concentrating on improving metrics and overall team goals.-Coordinates with trainers to enhance new hires with introductory instruction materials.-Creates individual development plans for targeted associates.
  • Anthem, Inc.
    Customer Service Representative Ii
    Anthem, Inc. Sep 2011 - Feb 2015
    Indianapolis, Indiana, Us
    -Charged with fielding and resolving all complicated customer issues in an expedient and pleasant manor.-Mastered all information software and able to multitask all systems seamlessly.-Updated all members information according to business policies and holders wishes-Entrusted with all sensitive and confidential information to better edify the customers.
  • Veterinary Emergency And Specialty Center
    Customer Service Rep Ii
    Veterinary Emergency And Specialty Center Sep 2009 - Jan 2012
    -Orchestrated all opening and closing procedure necessary for workday function.-Tracked and reported all monetary transactions and ordering for the hospital. -Initiated new member contracts, updated existing member contracts, and maintained the filing system.-Developed interpersonal relationships with clients to better understand ways to adapt to their specific financial needs.-Organized/ Captained all off site functions for the purposes of community promotions, awareness and charity functions. -Maintained upmost professionalism under higher call volume -Cross trained in all aspects of operations and management

Gregory Mills Skills

Customer Service Microsoft Office Management Team Building Insurance Call Centers Training Time Management User Experience Health Insurance Process Improvement Leadership Telephone Skills Marketing Customer Satisfaction Strategic Planning User Interface Design Strategy Business Process Improvement Creative Writing Program Management Business Analysis Software Documentation Public Speaking Research Customer Retention Adobe Experience Design Mentoring Jira Fullstory Snaggit Customer Reviews Quickbase User Experience Testing Remote User Testing Nasco Chips Data Entry Lotus Notes Access Teleconferencing Committed To Professionalism Highly Personable Empathy Healthcare Outlook Claim Sales Medicare Hipaa Project Management Event Planning Microsoft Word Employee Benefits

Gregory Mills Education Details

  • John Tyler Community College
    John Tyler Community College
    General

Frequently Asked Questions about Gregory Mills

What company does Gregory Mills work for?

Gregory Mills works for Fircrest Handyman Llc

What is Gregory Mills's role at the current company?

Gregory Mills's current role is Digital Marketing Lead at Elephant Insurance.

What is Gregory Mills's email address?

Gregory Mills's email address is gr****@****hem.com

What is Gregory Mills's direct phone number?

Gregory Mills's direct phone number is +180431*****

What schools did Gregory Mills attend?

Gregory Mills attended John Tyler Community College.

What are some of Gregory Mills's interests?

Gregory Mills has interest in Scavenger Hunts, Carytown, Weight Lifting, Comic Books, Swimming, History, Frozen Yogurt, Health, Children, Cooking.

What skills is Gregory Mills known for?

Gregory Mills has skills like Customer Service, Microsoft Office, Management, Team Building, Insurance, Call Centers, Training, Time Management, User Experience, Health Insurance, Process Improvement, Leadership.

Who are Gregory Mills's colleagues?

Gregory Mills's colleagues are Jay Colligan, Vernon Lovell, Kristen Wiecking, Jason L. Baham, Bryan Sponza, Cpcu, Jarrod Barr-Broadway, Ryan Bowler.

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