Gregory Mottier Email & Phone Number

Arcachon, Fr

Guadeloupe

Development of a restructuring and digitalization plan for the firmTraining of the local team towards group methodsResponse to specifications, responses to calls for tender, defense of conclusionsNegotiation, contractualizationManagement of the production team (7 people)Definition of individual and collective annual objectives in agreement with the Headquarter Management CommitteeAnnual review, organization and delivery of trainingRecruitment, training and supervision of staff with poor professional knowledge.Specialty: Expert in legal protection (resolution of disputes between professionals and/or individuals). Counter-expertise (around 750 disputes handled)

Toulouse

Specialty: Natural disaster Receipt of mission insurance Control of the vehicle identification Exchange oral and written with the insurance company and the insured member Analysis of damage Control accountability, claims and concordance statements. Definition of methods and quantification of reparation in relation to the garage owner Control over work and billing report Determine amount of loss or damages covered by insurance policiesRoad risk PreventionFight against insurance fraudFire analysisTools used: Sidexa, Diva, Expert, Expert Office, Atelio chiffrage, Citrix

Toulouse Area, France

Answering customer’s phone callsQuantification of the damage and quote Accompaniment of the customer in the approaches to its insurance Management of the planning of the workshopTeam management: task assignment, entertainment weekly meetings, interviews, training supportManagement of profitability, relationship with suppliersControl quality before deliveryCustomer feedback and satisfaction surveyTools used: Etka, CarBase, Elsa, MécaPlanning, Excel

Toulouse Area, France

Answering customer’s phone callsQuantification of the damage and quote Accompaniment of the customer in the approaches to its insurance Management of the planning of the workshopTeam management: task assignment, entertainment weekly meetings, interviews, training supportManagement of profitability, relationship with suppliersControl quality before deliveryCustomer feedback and satisfaction surveyTools used: Citroën Service, Service Box, Talisman

Toulouse, Midi-Pyrénées, France

Reception of the vehicleEstablishment of repair methodsParts orderInstallation of the vehicle on table of straightening, control deformation of structurePainting, research and adjustment of colors Finishing and control before delivery

Bts Aprés-Vente Automobile

Baccalauréat, Autobody/Collision And Repair Technology/Technician