Gregory Nasso Email & Phone Number

Perry Ny

• Responsible for the sustained growth and long-term success of the Time and Attendance (TAA) Products.• Develop website content, email marketing and informational videos to increase web traffic and drive client growth• Assist in creating/improving process, spreading product knowledge, and mentoring internal representatives • Help improve the overall client experience by maintaining superior products and service versus competitors.• Provide premier clients with consulting and complex solution design• Research competing platforms, market trends and client needs to ensure offerings meet/exceed client expectations

Perry, Ny

• Lead/manage complex Payroll, HR, and Timekeeping implementations• Documenting client / internal requirements and translating requirements into a system solution • Designing, building, and testing a solution to satisfy business requirements• Providing analysis, coaching, and solution support to a team of Transition Service Representatives (TSR1, TSR2)• Identify opportunities for efficiency and drive change where necessary

Rochester, New York Area

Worked with small to medium sized businesses in the Monroe County area to provide employee training and development services.

Rochester, New York Area

Managed profile of approx 30 clients as they converted to Paychex Time and Labor Online time tracking system. Working from a remote location over an estimated 6 week onboarding period, I coordinated the following appointments:- Introduction Call: Overview the setup process, set expectations, and schedule the major milestones of implementation- System Review Appt: Discuss the basic operating rules for the system, based on the client's direct time tracking needs (Rounding Rules, Tardy Tracking, Overtime Rules, Benefit Tracking, etc)- Administrator and Supervisor Training: Schedule the client for web-based live training with our training team, both for their Administrators and Supervisors. If the client or their staff could not meet our schedule, I ran the training myself, via phone and Citrix WebEx Desktop Sharing Application.- Time Clock Setup: If using our Paychex ZK Time Clocks, I worked with my client's IT personal to setup and program their hardware, ensuring it can connect to their network, communicate with Paychex Servers, and properly record and store punch data for the staff.- Go Live Date: After staff and employees are trained on the system, I worked with my clients to determine the best possible date to remove their old system and begin tracking time with TLO. For the first few days live with the application, I schedule several appointments with my clients to review any issues or concerns, so I can proactively fix any problems and train them on nuances of the system, so the client has all of the tools to manage day to day maintenance of the system moving forward.- Payroll Processing: After a full pay period has commenced, I work with the client to review the punch data and totals hours, approve the time for their staff, and export the information to our payroll system. Once the totals have been imported to Paychex Preview Payroll, the client can commence with the payroll process to pay their employees.

Aiding a team of three CPA's in day-to-day tasks associated with corporate and private clients' tax returns. These projects mainly involved monitoring of the Accounts Payable and Receivables as well as analysis of Capital Gains/Losses of various securities. I became familiar with the use of Peachtree, Quickbooks, and Lacerte software throughout the completion of these tasks. Strong knowledge and skill in all MS Office was required.

I was responsible for handling issues with Windows and Mac software for the campus community, aiding patrons in using our online resources, as well as monitoring and maintaining the photocopiers and printers within the library.An outgoing and helpful demeanor was essential to the customer service end of my responsibilities and this aspect has geared me towards experiences working with people in general.