Gregory O'Brien Email & Phone Number

Burbank, CA, US

Atlanta, GA, US

Morristown, New Jersey, US

• Graduated from Avaya’s Sales Academy and operated as an Account Manager for cloud sales. Contributed 58k in cloud revenue FY22Q4. Created over $400,000 in funnel potential FY22 and had a win rate of over 52%.
• Exceeded quota and was the top performer in regards to revenue generation, deals booked and seats retired
• Managed and fostered relationships between 15+ business partners for Avaya Cloud Office in Ohio
• Generated new leads through networking, research, and leveraging existing relationships

Roswell, GA, US

• Analyze financial performance and customer satisfaction of different services provided by the store (lessons, club repair work, practice sessions)
• Lead team of 10 associates to ensure unparalleled customer service while meeting customer deadlines
• Collaborate with other PGA Tour Superstores and corporate call centers to handle all customer service related issues for the Westbury location
• Foster an environment focused on communication in order to provide the most real-time and accurate information to our customers

Toronto, ON, CA

• Assisted in all onsite operations of the KPMG Women’s PGA Championship, at Hazeltine National Golf Club, inclusive of event execution, client registration/hospitality and support of KPMG Women’s Leadership Summit
• Managed all onsite shipping logistics to and from the KPMG Women’s PGA Championship and remodeled the inventory and autographed merchandise system for all KPMG Brand Ambassadors (Phil Mickelson, Stacy Lewis)
• Helped create the Sport Marketing team’s internal user interface for the firm wide website
• Researched and compiled data for the year end reports that will present the value and ROI of the title sponsorship to the KPMG executive leadership team

Newark, DE, US

• Market and sell tickets to the student body for the division 1 sports teams
• Maintain security of funds through the use of financial techniques and accounting internal controls
• Collaborate with management to create a positive experience for each and every customer

Newark, DE, US

• Engineered all game-day operations to create a productive and efficient experience
• Compiled and analyzed statistics on game day to assist the coaching staff in long-term success
• Fostered communication between the management of each team to gather pre-game information

Liberty Corner, New Jersey, US

• Handled customer inquiries over the phone and in person regarding transportation, parking, tickets, discounts and disability accommodations at the 2018 U.S. Open
• Distributed and sold various types of tickets ranging from daily tickets to corporate hospitality tickets
• Processed and packed ticket orders from professional golfers and the general public using will call databases

Master Of Business Administration - Mba

Bachelor’S Degree, Sport And Management And Marketing

High School