• Graduated from Avaya’s Sales Academy and operated as an Account Manager for cloud sales. Contributed 58k in cloud revenue FY22Q4. Created over $400,000 in funnel potential FY22 and had a win rate of over 52%.• Exceeded quota and was the top performer in regards to revenue generation, deals booked and seats retired• Managed and fostered relationships between 15+ business partners for Avaya Cloud Office in Ohio• Generated new leads through networking, research, and leveraging existing relationships

• Analyze financial performance and customer satisfaction of different services provided by the store (lessons, club repair work, practice sessions)• Lead team of 10 associates to ensure unparalleled customer service while meeting customer deadlines• Collaborate with other PGA Tour Superstores and corporate call centers to handle all customer service related issues for the Westbury location• Foster an environment focused on communication in order to provide the most real-time and accurate information to our customers

• Assisted in all onsite operations of the KPMG Women’s PGA Championship, at Hazeltine National Golf Club, inclusive of event execution, client registration/hospitality and support of KPMG Women’s Leadership Summit • Managed all onsite shipping logistics to and from the KPMG Women’s PGA Championship and remodeled the inventory and autographed merchandise system for all KPMG Brand Ambassadors (Phil Mickelson, Stacy Lewis)• Helped create the Sport Marketing team’s internal user interface for the firm wide website• Researched and compiled data for the year end reports that will present the value and ROI of the title sponsorship to the KPMG executive leadership team

• Market and sell tickets to the student body for the division 1 sports teams• Maintain security of funds through the use of financial techniques and accounting internal controls• Collaborate with management to create a positive experience for each and every customer

• Engineered all game-day operations to create a productive and efficient experience • Compiled and analyzed statistics on game day to assist the coaching staff in long-term success• Fostered communication between the management of each team to gather pre-game information

• Handled customer inquiries over the phone and in person regarding transportation, parking, tickets, discounts and disability accommodations at the 2018 U.S. Open• Distributed and sold various types of tickets ranging from daily tickets to corporate hospitality tickets • Processed and packed ticket orders from professional golfers and the general public using will call databases