Gregory Ogbeide Email & Phone Number

United Kingdom

• Undertake analysis and elicitation activities to capture and communicate business requirements. Preparing and maintaining project documentation, to include (but not limited to) the Business Case, Gap Analysis (As is/To.
• To consult extensively with business areas to assist in identifying and documenting business needs, solving problems, gathering requirements, and identifying scope, usage, and security requirements.
• Eliciting requirements using interviews, workshops, use cases, scenarios, and other techniques, prioritizing requirements based on business value
• Working closely with the development team to ensure clear comprehension of requirements, offer clarifications as necessary, and actively engage in the testing and quality assurance process.
• Leverage excellent proficiency in collaboration tools (Zoom, TeamViewer, Jira) to communicate frequently with team members and stakeholders, giving status updates on every business development stage.
• Creating key performance indicators (KPIs), visualizations using Excel and Power BI, and reports based on comprehensive data analysis across the organization, enabling data-driven decision-making and strategy.

Ikoyi, Lagos

* increased sales projection by 30% in 2020 by revamping the sales presentation models and strategy.* improved clientele database to about 3 million at the end of 2021 70% consisting of HNI's and young professionals.* established SOPs for partnerships and marketing techniques for client outreach, sales negotiations and promotions.* supervised other.

Ikoyi Lagos

• Analyse customer data and metrics to identify trends, opportunities, and areas for improvement in customer relationships and overall performance.
• Review KYC, analyse and document new client’s information during the onboarding process and perform regular monitoring of existing clients in compliance with regulatory policies.
• Build strong relationships with clients through regular communication, meetings, and interactions to understand their needs, preferences, and challenges.
• Collaborate with sales teams to identify new opportunities within existing accounts and support the sales process by providing insights, conducting demos, and facilitating contract renewals.
• Handle customer complaints and escalations in a timely and professional manner, working collaboratively with internal teams to address issues and find satisfactory resolutions.
• Conduct thorough needs assessments and business reviews with clients to identify opportunities for upselling, cross-selling, or recommending additional products/services that align with their goals.

M.Sc, International Business And Data Analytics

Accounting, Accounting And Business/Management

Activities and Societies: Ex: Department Governor Dissertations: 1. Human Resources Management Practices and Organisational Performance in.

Wassce

Activities and Societies: Health and Life Planning Club