Gregory Olson Email & Phone Number

Seattle, Wa, Us

Responsible for eDiscovery technology service operations including data intake, processing, production, hosting, quality, custom software development and implementation support. Additional technology-enabled service delivery focus areas include continuous improvement, analytics, custom process and development, strategic enablement, new capability roll-out and adoption.• Transform operational structure to support business scalability, growth and the integration of additional business functions.• Successfully deliver eDiscovery data technical services with a primarily remote workforce while meeting and exceeding business targets.• Consistently deliver client facing quality rate of 99.8%+.

Established leadership advisory practice focused on technology, product, and project execution.• Certifications: Project Management Professional - PMP, Professional Scrum Master - PSM, Professional Scrum Product Owner - PSPO, Professional Scrum Developer - PSD, and Lean Six Sigma Green Belt.• Created and launched multiple B2B and B2C websites. Implemented digital marketing techniques including social media, affiliate programs, SEM, and e-commerce.• Defined requirements, refined backlog, programmed, tested, and launched iOS mobile application• Direct hire role as Director, Software Engineering - SaaS for Scantron (April-Aug '19). Responsible for software development lifecycle of new and current SaaS software solutions.

Eden Prairie, Minnesota, Us

Served as technology business leader for Data Recovery Services and Enterprise Software. Directed technology software and service operations, software engineering, R&D backlog, cloud hosting, SaaS, data processing and product lifecycle execution. • Successfully transitioned technical and business teams from Waterfall to Agile Scrum resulting in a greater than 2x increase in execution velocity across product portfolio.• Initiated strategy to develop new software, service, cloud and SaaS revenue streams utilizing core technology. Strategy resulted in 100+ qualified leads and 20 active projects within 3 months.• Influenced critical legacy technology transformations including global website conversion to new mobile responsive design and CRM, ERP and workflow migration to Salesforce and Microsoft Dynamics.• Accelerated completion rate of executive portfolio of key initiatives 40%+ YoY by establishing and leading PMO. PMO tracked goals and ensured accountability and progress relative to company business plan.

Eden Prairie, Minnesota, Us

Oversaw technology services and software delivery for Data Recovery, E-Discovery, Computer Forensics, and Enterprise Software. Directed technology service operations, software engineering & quality, IT, R&D, cloud / SaaS, project management and product strategy. Drove service and software execution, prioritization, financial planning and management, and high-growth, high-margin execution.• Developed and accelerated technology service delivery capacity for global leading E-Discovery business. Achieved 20X revenue growth, 30%+ EBITDA margins and 97% error-free / on-time deliverable rate.• Expanded global technology portfolio by acquiring and integrating 4 global businesses. Deeply involved in selection and due diligence. Led successful integrations from inception to completion.

Eden Prairie, Minnesota, Us

Led Data Recovery and E-Discovery technology service and software operations. Oversaw roadmap and financial planning, product lifecycle, project management, software and hardware engineering operations. • Accelerated high-growth data processing, analysis and recovery capabilities with innovative technology, architecture, process engineering, and organizational design resulting in 10X increase in capacity.• Expanded global technology service, software and product portfolio capabilities by leading integration process and establishment of best practices for 2 acquisitions located in U.S., Europe and APAC.

Eden Prairie, Minnesota, Us

Responsible for global lab data recovery services, remote data recovery, and enterprise software product lines. Led data recovery engineering, computer forensics, and eDiscovery operations.