Gregory Ooi Email & Phone Number

Lethbridge, Ab, Ca

Vancouver, British Columbia, Canada

- Building strong relationships with academic clients, ensuring smooth onboarding and collaboration on course design. - Exceeding client expectations by addressing individual user satisfaction and areas of improvement. - Collaborating closely with clients and Account Managers to consistently deliver exceptional services and identify enhancements. - Providing comprehensive technology support to educators and employers, promoting self-sufficiency. - Advocating for clients, championing their needs, and keeping them informed about new features and improvements.

Vancouver, British Columbia, Canada

- Established connections with educators and offered comprehensive support on the Riipen platform to facilitate work-integrated learning for students. - Ensured educators have a rewarding and satisfying user experience on the platform, aiming to transform them into enthusiastic Riipen champions. - Contributed to the team's efforts in renewing school accounts, expanding existing accounts, and enhancing Customer Lifetime Value.

Vancouver, British Columbia, Canada

- Assisted in warm and cold call prospect outreach. - Conducted data mining and analytics for Riipen’s Affiliate Instagram. - Provided quality assurance with the use of Hubspot CRM and Partnerstack. - Led lead-generation efforts for the company via Sales Navigator, Seamless, and Zoom Info.

Windsor, Ontario, Canada

- Assisted in lead generation efforts. Engaged in video production and editing. - Conducted SWOT analysis of various software and potential consumer markets. - Communicated directly and received mentorship and feedback from the company CEO.

Lethbridge, Alberta, Canada

During my summer break, some highlightable proficiencies were demonstrated:- Excelled in housekeeping at LUX Hotel, ensuring spotless and inviting guest rooms.- Applied meticulous cleaning methods and top-grade products for impeccable hygiene standards.- Collaborated with team to optimize operations and elevate guest satisfaction.- Earned positive guest reviews for exceptional housekeeping services, enhancing the hotel's reputation.

Selangor, Malaysia

Bachelor Of Science - Bs, Psychology

Achieved a Bachelor of Science in Psychology from the University of Lethbridge, immersing myself in a wide spectrum of field-related.

Education record

Studied at Kolej KDU in Selangor, Malaysia, under the American Degree Transfer Program, an intensive curriculum strategically structured.

Education record

Representing the second cohort of trailblazing students at the forefront of merging technology with traditional learning approaches.