Gregory Packer Email & Phone Number

Linthicum Maryland

Supervise up to 50 direct employees processing 1.6 million pieces of daily incoming mail.Increased on-time performance level to 99% from 92% for trucks leaving on time with an average of 60 incoming/outgoing trucks per day. Achieved a 10% decrease in overtime costs by creating new employee schedules utilizing a better allocation of resources and providing more consistent coverage.Received efficiency award for improving Delivery Point Sequencing by 8%, which reduced expensive manual effort.Reorganized production workflow of automated flats to reduce additional transportation costs that result when last minute changes or mechanical failures occur. Applied Lean Six Sigma principles to identify a coding error which was causing incorrect routing of mail; worked closely with software and process management engineers to resolve.Closely monitor 26 large machines called Delivery Bar Code Sorters, to minimize downtime.Accurately document Production Time and Attendance information in a timely manner.Proficient with equipment software for automation equipment; effectively manage the balance of optimum productivity against exceeding the machine capacity. Apply supply chain management principles to ensure most efficient use of resources to maximize distribution capacity and minimize postal inventory.

Minneapolis Minnesota

Received Outstanding Performance Certificate of Appreciation for Acting Manager role, supervising over 200 employees in addition to 60 direct reports. Co-led training for 150 employees from senior management, maintenance and processing areas to promote Overall Equipment Effectiveness and communication between the groups.Managed 80 automation personnel processing almost 10 million pieces of mail each week. Calmly and professionally handle attendance and conduct issues including corrective action resulting in removal and/or termination.Manage complex payroll system on Oracle software for employees including detailed analysis for audits related to grievances, payroll adjustments and injury compensation issues. Chosen for interim position as Supervisor of Customer Service in 2 Minnesota post offices.Implemented safety improvements and worked with postal inspectors to identify illegal activity.Handled EEO cases and provided witness testimony in court appearances.Received 5 different production or quality awards in this position. Conducted Program Evaluation Guide audits to ensure compliance with OSHA safety regulations.

Dover Air Force Base Delaware

Initiated transportation of military personnel and cargo utilizing surface, air and naval shipping methods according to government orders. Received early promotion to Sergeant, as a result of transportation knowledge and ability to organize and motivate a diverse group of people with minimal work experience.