Licensed Sales Agent
May 2023 - Nov 2023
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Gregory Pena Email & Phone Number
Aspiring CyberSecurity Analyst | IT Support Specialist 👨💻 | | Leadership | Customer Solutions Expert
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✓ Verified Jun 2026
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Profile completeness 71%
Role
Aspiring CyberSecurity Analyst | IT Support Specialist 👨💻 | | Leadership | Customer Solutions Expert
Location
Miami-Fort Lauderdale Area, United States, United States
Who is Gregory Pena? Overview
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Gregory Pena is listed as Aspiring CyberSecurity Analyst | IT Support Specialist 👨💻 | | Leadership | Customer Solutions Expert based in Miami-Fort Lauderdale Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Gregory Pena.
Gregory Pena previously worked as Licensed Sales Agent at Progressive Insurance and Retail Supervisor at Best Buy. Gregory Pena holds Television Production, B from Barbara Goleman Senior High School.
Profile bio
About Gregory Pena
Transitioning from a Retail Leadership role and seeking a full-time role in the field of Information Technology.Sixteen years of experience in consulting, troubleshooting, customer service, and team development. Recentlycompleted the Google IT Support Professional Certificate — an eight-month intensive IT support programthat covers troubleshooting, customer service, networking, operating systems, system administration, andsecurity, and includes evaluative hands-on assessments. Currently learning Python and SQL.
6 roles
Gregory Pena work experience
A career timeline built from the work history available for this profile.
Retail Supervisor
-Drive a positive customer experience by building relationships and providing solutions to their needs.-Apply sales experience, knowledge, and expertise to act as the subject matter expert in each department. This includes validating product pricing, signage, availability, and display functions of all ad items.Provide ongoing coaching, training, and.
Feb 2019 - Oct 2022
Geek Squad Defender
-Helps drive a positive customer experience by building relationships, exhibiting empathy, and providingsolutions to their needs.-Independently assigns staff for client assistance, diagnosis, repair, service, and follow up.-Communicates department goals and other pertinent company information to members of the Precinctin a clear, accurate, and timely.
May 2016 - Feb 2019
Consultation Agent
-Helps drive a positive customer experience by building relationships, exhibiting empathy, and providingsolutions for their needs.-Providing positive, timely engagements with customers during the check-in and check-out process.-Understanding customer’s technology issues by asking probing questions, listening, asking clarifyingquestions, taking detailed.
Feb 2009 - May 2016
U-Verse Wire Technician
- Created networking cables such as RJ-11, RJ-45, RG-59 and fiber optic SC connectors using splicing tools and networking standards - Tested network cables using optical time domain reflectometers and time domain reflectometers to ensure cable quality, company networking protocols and installation requirements.- Managed and facilitated communication and.
Oct 2014 - Jan 2015
Merchandising/Inventory Specialist
-Assisted customers with basic shopping needs and ensures their needs are met.-Prepared products to be shipped to other stores and costumers’ homes.-Used established safety guidelines while operating store equipment.-Completed daily replenishment to ensure product is fully stocked on the sales floor.-Ensured products are properly secured to reduce loss and.
Aug 2006 - Feb 2009
2 education records
Gregory Pena education
Television Production, B
Barbara Goleman Senior High School
Computer And Information Sciences, General
FAQ
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What is Gregory Pena's role at their current company?
Gregory Pena is listed as Aspiring CyberSecurity Analyst | IT Support Specialist 👨💻 | | Leadership | Customer Solutions Expert.
Where is Gregory Pena based?
Gregory Pena is based in Miami-Fort Lauderdale Area, United States, United States.
What companies has Gregory Pena worked for?
Gregory Pena has worked for Progressive Insurance, Best Buy, Geek Squad, and At&T.
How can I contact Gregory Pena?
You can use AeroLeads to view verified contact signals for Gregory Pena, including work email, phone, and LinkedIn data when available.
What schools did Gregory Pena attend?
Gregory Pena holds Television Production, B from Barbara Goleman Senior High School.
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