Gregory Post, Mba Email & Phone Number

Stonington, Ct, Us

Newport, Rhode Island, United States

Key Responsibilities:• Developed strategic initiatives for MTFs in the New England Small Market• Streamlined processes to show that HBO is more efficient and fiscally responsible• Provided analytical outcome studies, interpreted results and proposed formal recommendations based on trends and patterns of health care delivery throughout the New England area of responsibility• Reported compliance with DHA, BUMED, and command requirements to Executive Steering Committee.• Communicates with the Managed Care Support Contractor (MCSC) to determine referral and admission rates for enrolled beneficiaries, discrepancies in processing claims, and areas for improvement.• Responsible for pulling and validating information from the Referral Management System on a command level. Develops and maintains metrics that describes and identifies NMRTC NE providers and facility referral patterns and submits data to director and executive staff. • Executive lead for Command access to care committeeKey Achievements:• First all site SOP creating standardized processes• Implemented E-Fax solution to reduce cost and increase productivity• Increased ROFR by leading team to create specialty clinic efficiencies resulting in 466 ROFRs for CY21 into the clinic from outside PCMs. Per Humana and the Tricare Regional Office this is a cost savings of $762,376.00• Project with the Manage Care Support Contractor to address the amount of errors on their authorizations. Reflected a decrease of 20.7% from CY20• Reduced non-network utilization by 28% reflecting a cost savings to the overall military healthcare system

Wethersfield, Connecticut, United States

Key Responsibilities:• Supervised, trained, counseled and evaluated Economics Team and Care Management liaison. • Developed standard medical cost PMPM, trend reports and dashboards (by line of business, by payer, by place of service, by in network versus out of network, by provider, by unit cost/utilization/provider mix/service mix, etc.).• Prepared strategies and recommendations regarding actionable medical cost PMPM and trend drivers and proposed remediations.• Convened and led a monthly training meeting comprised of leaders from not only Integrated Care Partners (ICP), but also HHC to review medical cost PMPM, trend drivers, and proposed remediations and review performance measurement tools.• Conducted monthly evaluations of value based program performance with Value Based Operations Lead, Value Based Performance Management Lead and Contracting Lead. Developed and review KPIs for each discipline.• Developed and maintained Health Economic Budget Key Achievements:• Trained in Lean daily management methods• Increased staff training and compliance by 22%• Completed construction of data warehouse to allow standardized data reporting across multiple payers• Enhanced supplemental data submission process to capture lost revenue – increase of 17% from prior quarter• Led negotiations with payers on quality metric design and value based reimbursement models• Worked on key contract negotiating team with our insurance customers to keep them in our network

Norwich, Connecticut, United States

Key Responsibilities:• Developed policies and procedures for agency wide Quality Improvement Plan• Responsible for Quality Improvement budget, as well as Grant funding for clinic.• Directed and coordinated monthly training with Quality Improvement Committee and Access to Care Team• Supervised, trained and evaluated Quality and Managed Care Team• Director of Practice Transformation Team at UCFS• Develop business rules for Quality Improvement section of Patient Centered Medical Home (PCMH)• Develop training for staff on performance measurement tools and data trackingKey Achievements:• Created and implemented Quality Improvement Plan• Effective Management of Healthcare Resources produced:o Patient Centered Medical Home Level 3 Distinctiono Improved clinical outcomes in Diabetes by 5% o Improved clinical outcomes in Asthma by 15%o Total Electronic Health Record reporting for all UDS Clinical Measures. o Redesigned Patient Experience survey and process for dissemination • Designed clinical staff training for Healthcare Effectiveness Data and Information Set (HEDIS)• Designed Practice Transformation Operational Plan for 2017

Norwich, Connecticut, United States

Regional Patient Experience Coordinator (July 2014 – January 2016)Key Responsibilities:• Direct supervision of Patient Experience Team• Coordinated budget meetings and identified alternative revenue sources• Coordinate Patient Experience program for Hartford Healthcare’s East Region• Evaluated and disseminated data to leadership team• Program leader for Patient Family Advisory Council – Backus CampusKey Achievements:• Project Manager for iRound• Performance Measurement - Reduced Complaint Resolution time in 70% in 12 months• Performance Measurement - Increased Patient Compliments by 53 % in 12 months Performance Analyst (August 2012- July 2014)Key Responsibilities:• Provided hospital executive leadership team with analysis on performance improvement initiatives and resource management for clinical improvement• Accumulated and accessed historical hospital data for use in future planning and forecasting.• Manage cross-functional team of 55 reports for Patient Safety Project and assist in department plans to achieve desired results.Key Achievements:• Developed patient safety tracking tool that identified key process inefficiencies that resulted in elimination of wasted processes and cost savings to the hospital • Developed 7 Plan Do Study Act (PDSA) projects around the hospital to improve patient safety for Alcohol Withdrawal, Patient Falls, Medication safety, and decrease Hospital Readmission rates. • Patient Centered Medical Home project team member responsible for education of policies and procedures for offsite clinics.• Monitor hospital serious safety events and conduct real time root cause analysis on precursor and near miss events resulting in decrease of serious events by 35% in 12 months.• High Reliability Organization Certified Trainer

Groton, Connecticut, United States

Key Responsibilities and Accountabilities:• Analyzed business problems and opportunities in the context of the requirements and recommend solutions that enabled the organization to achieve its goals.• Partnered with senior leadership in the development of business rules and business process reorganization along with resource allocation and management.• Influenced and motivated cross-functional team to deliver technological solutions to key business cases.• Lead on Cross-functional financial system projectKey Achievements:• Developed and implemented Business Analysis Mentoring Group to streamline processes and resources of over 50 business analysts across multiple sites and business units.• Created business plan and technical solution for on-boarding new clients to Pfizer which resulted in a 22% reduction in inefficient costs.• Delivered key business projects all ahead of schedule, and between 15%-35% under budget – Projects include CSITag, MMSEA, FCPA SOP, LSH and new Finance system for off-site operations.

Referral Management Center Liaison – Groton, Connecticut, USA (September 2008 - April 2011)Key Responsibilities and Accountabilities:• Analyzed referral trends and forecasted resource allocation for Military Treatment Facility• Present referral and access to care data to operational council at Groton facility and performed cost analysis on the utilization of military or civilian specialists. • Directed referral processing and provider allocation for all medical referrals for Groton, CT; New London, CT; and Newport, RIKey Achievements:• Increased referral processing productivity in the North region by 27% while seeing referral growth of 52% in 24 month span.• Cost benefit analysis of military providers resulted in the utilization of the Newport Hospital for the use of military providers as a resource sharing initiative for the orthopedic program. CLR Process & Implementation Manager – Groton, Connecticut, USA (July 2004 – September 2008)Key Responsibilities and Accountabilities:• Monitor the Clear and Legible Report (CLR) process for the North Region. Set business goals/rules and retrieval standards for all Military Facilities in the North Region• Facilitate the hiring and training of staff to achieve desired results for military facility• Evaluate employee productivity and reported out on key performance indicators for North region.Key Achievements:• Expert experience with Composite Health Care System (CHCS) and the Defense Enrollment Eligibility Reporting System (DEERS)• Expert knowledge in TRICARE Managed Care Contract, plans, eligibility enrollment and benefits.• Developed, designed and implemented CLR process for North Region resulting in the avoidance of $100 penalty for reports not received within specified timeframes. • Pre-process had CLR recovery of 48%. Once implemented CLR recovery process was 97% first year, 99.6% second year. • Operationalized pilot program across North Region

Key Responsibilities and Accountabilities:• Analyze TRICARE enrollment guidelines and process• Presentations to new military members and their families• Staff training program for Northeast regionKey Achievements:• Expert experience with Composite Health Care System (CHCS) and the Defense Enrollment Eligibility Reporting System (DEERS)• Expert knowledge in TRICARE Managed Care Contract, plans, eligibility enrollment and benefits.• Developed training curriculum for incoming staff • Analyzed enrollment and claim process and implemented changes to align with government standards resulting in faster processing times with 98% accuracy

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Arts - Ba, History Teacher Education, 3.8

Associate Of Science - As, Accounting And Business/Management, 3.7