•Responsible for ensuring Delivery Customer Satisfaction thru service and quality control standards, for customers in the Orlando market for product purchased thru Lowe’s Retail Stores and/or Lowes Online.•Oversee day-to-day XDT operations, manage employment decisions regarding hiring, promoting, demoting and terminating, conduct performance reviews, coach and develop associates. •Also handles financial and administrative responsibility for the market team analyzes financial… Show more •Responsible for ensuring Delivery Customer Satisfaction thru service and quality control standards, for customers in the Orlando market for product purchased thru Lowe’s Retail Stores and/or Lowes Online.•Oversee day-to-day XDT operations, manage employment decisions regarding hiring, promoting, demoting and terminating, conduct performance reviews, coach and develop associates. •Also handles financial and administrative responsibility for the market team analyzes financial statements and plans, create corrective actions, and coordinate with vendor partners to resolve claims and complaints received involving customer delivery experiences. Show less

● Coordinate internal resources and third parties/vendors for the flawless execution of projects● Determine and formulate work plan for program phase and assign work to personnel● Monitor life cycle activities and ensure optimal levels of customer satisfaction for International Programs● Closed multi-million dollar automotive program into production in 5 months after previous team had been working on it for over 1.5 years ● Manage and Review PPAP processes for high-level… Show more ● Coordinate internal resources and third parties/vendors for the flawless execution of projects● Determine and formulate work plan for program phase and assign work to personnel● Monitor life cycle activities and ensure optimal levels of customer satisfaction for International Programs● Closed multi-million dollar automotive program into production in 5 months after previous team had been working on it for over 1.5 years ● Manage and Review PPAP processes for high-level customers and provide support throughout the validation process for production startups● Conference call and meet onsite with Customer Sales/Program Management teams as necessary, nationally and globally● Work as liaison across multiple countries and languages barriers seamlessly to ensure the highest levels of satisfaction Show less

● Ensured that all projects were delivered on-time, within scope and within budget● Cut costs on 70% of previous projects by streamlining warehousing and delivery ● Developed scopes and objectives for new projects. involving all relevant stakeholders and ensuring technical feasibility● Ensure resource availability and allocation for projects● Develop a detailed project plan to track progress● Manage changes in project scope, schedule and costs● Measure project… Show more ● Ensured that all projects were delivered on-time, within scope and within budget● Cut costs on 70% of previous projects by streamlining warehousing and delivery ● Developed scopes and objectives for new projects. involving all relevant stakeholders and ensuring technical feasibility● Ensure resource availability and allocation for projects● Develop a detailed project plan to track progress● Manage changes in project scope, schedule and costs● Measure project performance● Report and escalate to management as needed Show less

● Utilize broad scope of engineering knowledge and dynamic technical acumen to develop a forward-thinking fabrication department● Manage tack and robot welders, internal inspection, and service of fixtures● Work with support staff to modify drawings as necessary and coordinate efforts between the engineering and fabrication groups to resolve issues. ● Complete quality documentation related to all material built online.● Manage WIP and Processed product within SAP by conducting… Show more ● Utilize broad scope of engineering knowledge and dynamic technical acumen to develop a forward-thinking fabrication department● Manage tack and robot welders, internal inspection, and service of fixtures● Work with support staff to modify drawings as necessary and coordinate efforts between the engineering and fabrication groups to resolve issues. ● Complete quality documentation related to all material built online.● Manage WIP and Processed product within SAP by conducting daily counts● Working hand in hand with demand and ordering team to create daily build schedule and clear up any inventory discrepancies● Developed safety program that reduced incidents occurrence levels over 50%● Generated revenue by effective recruiting, coaching staff and implementing development strategies.● Hold monthly employee meetings to give information, take feedback, and provide updated training.● Increase productivity while simultaneously reducing head count ● Identified inefficiencies and made process improvements.● Effectively controlled costs managing scrap and PPE levels/usage● Monitor employee productivity and optimize procedures to reduce costs. Show less

● Create, maintain, and modify cell layouts as needed ● Interact with technicians and team leads to ensure that all changes are communicated and understood prior to start on-line● Maintain CI Card by closing them in a timely manner ● Created SFMEA (Safety Failure Modes and Effects Analysis) for cells and updated with each process change● Created PFMEA (Process Failure Modes and Effects Analysis) to give high level view of Standard Work within the area● Ensure that Build… Show more ● Create, maintain, and modify cell layouts as needed ● Interact with technicians and team leads to ensure that all changes are communicated and understood prior to start on-line● Maintain CI Card by closing them in a timely manner ● Created SFMEA (Safety Failure Modes and Effects Analysis) for cells and updated with each process change● Created PFMEA (Process Failure Modes and Effects Analysis) to give high level view of Standard Work within the area● Ensure that Build issues from Pilots are closed prior to the Start of Production ● Consult with suppliers and contractors as needed to get quotes and materials into the facility ● Schedule and facilitate meetings to communicate changes to Operations Personnel● Create tooling lists and obtain quotes within lead times to support NPI and Production needs● Support the line as needed to maintain daily production requirements Show less