Greg Prather Email & Phone Number

Gulfport, Ms, Us

Oversee primary and secondary systems administration for key technology platforms, ensuring optimal performance and reliability.Provide comprehensive technology support, including hardware and software, to stores and the resource center.Maintain and organize technology service, process, and system documentation, acting as the librarian for all related information.Develop and implement solutions, managing their life cycles from inception to retirement.

Gulfport, Ms, Us

Managed both the Payroll and Help Desk Agent teams, ensuring seamless operations and effective support.Coordinated and optimized workflows across both teams to improve efficiency and service delivery.Supervised data entry and accuracy for payroll processes, ensuring compliance with company standards.Provided leadership and guidance to team members, fostering a collaborative and high-performing work environment.Addressed escalated customer service issues and implemented solutions to enhance overall satisfaction.

Gulfport, Ms, Us

Managed the Help Desk Representative team, overseeing communication channels and ensuring effective customer service.Developed and implemented communication strategies to improve team performance and customer satisfaction.Supervised documentation processes and streamlined workflows for better efficiency.Provided training and support to team members to enhance their communication and problem-solving skills.

Gulfport, Ms, Us

Specialized in data entry, ensuring accuracy and timeliness of payroll information.Provided customer service support, addressing inquiries and resolving issues related to payroll.Maintained high standards of data accuracy to support HR and payroll operations.

Gulfport, Ms, Us

Provided exceptional customer service by managing phone and email inquiries.Supported the HR Payroll Team with various administrative tasks, including filing documentation and addressing team member needs.

Bentonville, Arkansas, Us

Assisted customers on the sales floor, providing excellent service and support.Maintained merchandise displays, ensuring they were well-stocked and organized.Handled inventory management tasks, including receiving and restocking products.Collaborated with team members to ensure a clean and safe shopping environment.Operated cash registers and handled transactions efficiently.