Building a robust learning and talent development culture, I partner with senior leaders and global stakeholders to deliver strategic L&D services that support talent growth, cultural initiatives, and sales development. I manage key programmes and budgets to align learning strategies with organisational goals.Key Achievements:Defined and implemented a company-wide L&D strategy, aligning it with the organisation's vision, mission, and values. I designed a blended leadership programme for mid-to-senior managers, which improved leadership competencies and increased managerial effectiveness scores by 10%. In the first year, 75% of employees participated in development programmes, rising to 90% by year three, driving measurable gains in organisational capability. I introduced a sales team training matrix to address skill gaps, resulting in full competency across knowledge and behaviours while building a succession pipeline. Additionally, I launched a new LMS that streamlined learning delivery, audits, and reporting, ensuring alignment with strategic goals.I developed field-based training and career pathways, alongside ‘train the trainer’ programmes, to enhance employee skills and customer service quality. Apprenticeship schemes and partnerships with universities were established, achieving a 60% conversion rate from student placements to full-time employees. I standardised SOP training for laboratory teams, ensuring compliance with DEFRA regulations and maintaining high-quality standards. Furthermore, I redesigned the corporate induction programme to create a seamless onboarding experience aligned with the company’s culture and values. I also delivered H&S training in compliance with agricultural industry standards and supported EDI and employee relations initiatives, reinforcing a culture of inclusivity and compliance..

Working in partnership with business leaders to design and develop people development initiatives which align against the people strategy and operational requirements/targets.

Responsible for the delivery and design of the learning catalogue including systems, technical, refresher, soft skills training and e-learning packages for departments and organisational wide initiatives, and the management of training records via the LMS. Key achievements:• HR Lead for behavioural and cultural change programmes including building resilience and mental strength. • Developed and delivered a directorate wide wellbeing programme, resulting in improved productivity and wider business collaboration. • Designed and delivered a leadership development intervention including mentoring and action learning sets for community services employees.• Programme lead for city-wide digital champions programme, resulting in improved levels of digital use and literacy. Whilst maintaining good stake holder relationships both internally and externally.• Successfully designed a suite of mandatory e-learning modules including diversity and equality on Articulate 360/Storyline. • Successfully identified SME’s across the organisation to leverage learning through sharing best practice.• Comprehensively managed the procurement and coordination of external training suppliers for multiple departments with the organisation.

Responsible for the full training cycle in accordance to regulators and company standards.Developed current staff and adapted to varied learning needs. Focusing on implementation of procedures, introduction of new procedures, customer service/ experience, cultural change and change management. Design and delivered the six week induction programme for new staff. Delivered the on boarding process for digital resources. Key achievements:• Designed, delivered, and implemented multiple training packages across UK, Scandinavia, and Canada. • Implemented training and maintained high standards in the workplace. • Role modelled values and behaviours to all new and existing employees.• Assessed trainees and existing employees on safety competence and service levels. • Designed and implemented Personal Development Plans.• Conducted annual refresher training and delivered new entrant training, onboarding, and inductions.• Designated professional coach and mentor for new entrants through their first year in the industry.• Developed e-learning and LMS training aids and workshops to create blended learning. • Worked in collaboration with international travel industry governing bodies.• Designed and delivered equivalent to AET level 3 Qualification for U.K. and Scandinavia to over 60 trainers.