Gregory Putnam Email & Phone Number

Hendersonville, NC, US

Mills River, North Carolina, United States

Asheville, North Carolina, United States

Civilian volunteer organization as the Auxiliary of the United States Air Force and a member of Total Force. Working with young adults 12- 21 in leadership and aerospace education. Primary emphasis on leadership training, moral leadership and aerospace education. Served at: Lone Eagle Squadron NJ058 - Picatinny Squadron NJ093 - Teterboro Squadron NJ097.

Freehold NJ

Retiring NJ public service October 1, 2022.Working in the Information Technology Unit. Perform daily computer support duties throughout organization. Application administrator for Info Share and Power DMS applications. Troubleshoot other applications: RedBox, Spillman, CJIS and Promis Gavel. Perform audio/video repair, redaction, convert, recover, enhance.

Freehold, NJ

• Direct six divisions and 40 IT personnel that support 72 Departments and 3500 employees, 2200 desktops/laptops, 500 printers, 60 servers, 4500 Cisco VOIP phones, switches, routers, and firewalls. Manage HIPAA.
• Manage IT annual budget of $3.5 Million Operating and $3.5 Million Capital.
• Coordinate with Administration and other department heads on county technology direction, enforcement and guidance. Created the first County 5 year plan and IT portion of strategic plan. Provide county wide training.
• Implemented 90 projects within first year including Microsoft Exchange rollout, another 120 more projects in the next three years, VM Ware Virtualization, Standardized Desktop/Server Manufacturer and all County.
• Built a Disaster Recovery Site within Monmouth County for server recovery purposes and stores our daily backup away from our production server farm and other stand alone equipment. Currently implementing disaster.

Hamilton NJ

Manage all computer systems and network connections for the district that includes six schools in four locations throughout Mercer County. There are over 150 faculty and 1500 full/part time students in the districts secondary and post secondary programs.*Centralized all applications, virus protection, and management for maximum efficiency and.

Woodbridge, NJ

Managed 1200 sales remote mobile users accessing through DSL or cable via VPN connection. Improved call center resolution by 40% through documentation, training, SLA standardization and implementation of new Help Desk software and managed 6 personnel.Negotiate and monitor Service Level Agreements and contracts with external vendors to ensure best service.

Somerset, NJ

Managed all aspects of Help Desk/Desktop team in support of 750 end users.Managed and coordinated AS/400, Network operations including Banyan, NT, and Microsoft/Exchange servers.Negotiated and monitored Service Level Agreements and contracts with external vendors resulting in substantial budgetary savings for the company. Handled all procurement, software.

Livingston, NJ

Began as a help desk technician and promoted to network group after 3 years.Coordinated and managed Help Desk support of 4,500 end users.Performed daily monitoring, maintenance, repairs, enhancements, and troubleshooting of company’s nationwide networks for Banyan, Novell, and communication servers.Developed standards and procedures for Help Desk, local.

Proud to serve Active/Reserve duty for this great nation. Combat veteran.

Cgcio, Information Technology Cio Management

Activities and Societies: Study of IT industry as a CIO in public service.

Mis, Computer Science

Computer Technician Certificate, Computer Programming

Core courses for computer programming certificate

Ba, International Relations, History, Asian Studies

Activities and Societies: Youth for Understanding (YFU), International YMCA, and Army ROTC