Highly motivated and dedicated IT professional with a passion for cybersecurity and a strong foundation in customer service. Currently pursuing CompTIA Network+ and Security+ certifications to complement my existing CompTIA A+ and Google IT Support certifications. Skilled in hardware and software troubleshooting, device deployments, and remote support, demonstrating a continuous learning approach. Leveraging experience as a lT Support Tech Intern at the County of Los Angeles to provide end-user support, troubleshoot technical issues, and collaborate effectively with team members. Eager to contribute my technical skills and strong communication abilities to an entry-level IT support or cybersecurity position, with a long-term goal of specializing in cybersecurity.