Gregory Roachford Email & Phone Number

Atlanta

Monitoring and troubleshooting transmission paths for 88 outbound entertainment & news services, broadcasted through satellite, fiber, and IP. • Responsible for alarming of full-time (Warner Media) and ad hoc content distributed domestically and internationally.• Implementation of system redundancies at the SDI and ASI level utilizing the Crystal System.• Alert and notify appropriate Engineering groups or Master control.• Document all anomalies and outages such as video and/or audio loss, cue tones, closed captioning, equipment problems, and general maintenance.• Collaboration with various engineering groups, control rooms and companies.• Assist in training of CTO staff.

Ellenwood

Provide end to end technical support of satellite services for domestic and international customers.• Coordinate and direct end user with accessing satellites to ensure proper frequency, power and bandwidth of carrier.• Utilize carrier management system tools to provide network and usage analysis.• Detailed documentation of all troubleshooting activities in trouble logging system.• Carrier measurements, peak/pols internal/external customer antennas.• Utilize tools to interpret and troubleshoot basic RF, digital video and audio signals.• Speak, write and read Spanish fluently and handled Spanish speaking customers