Gregory Rocha Email & Phone Number

San Jose, Ca, Us

Director of OperationsLeader of product operations group responsible for global logistics and supply chain of network hardware appliances used in customer deploymentsTo align with growth of company, migrated internal warehouse operations to external warehousing via OEM supplier with warehouses in the US and EuropeDesigned and implemented custom module in Salesforce for inventory management and tracking of systems sent to customers for demo evaluationDesigned and implemented custom module in Salesforce for order management to support revenue and proof of value demo shipment requestsPartnered with engineering on product lifecycle management of server appliances, establishing timelines for last time buys, engineering validations, end of sale and product migrations.Partnered with product management on forecast planning for server appliances and peripherals, and set monthly forecast quantities with supplier at each warehouse locationPartnered with finance for month and quarter end closing inventory reconciliations and revenue shipment tie off in support of P&L ManagementPartnered closely with cross functional business operations teams at quarter end to support accurate and timely close on orders received Established programs with channel parters in Europe, Asia and the Middle East for server appliance storage to reduce time to deliver for time critical situations such as product failure or urgent service requirements

San Jose, California, Us

As Senior Director of Engineering Operations, reporting to the Chief Development Officer, I was responsible for various cross-functional teams that participate in ongoing product development projects. Team ownership included program management office, product regulatory compliance, technical documentation and engineering lab support. I also partnered closely with a financial analyst with planning and tracking of the organization budget to align with P&L obligations.Accomplishments:• Provided day-to-day direction to engineering operations’ participation in engineering development and sustaining programs. • Provided oversight to R&D group’s annual budget, which included headcount, opex and capex. Established budget planning process for R&D group and coordinated with financial analysts to ensure expense actuals were aligned with to allocated budget.• Expanded program management function to facilitate parallel project activities that had increased from four concurrent in 2011 to over fifteen in 2014. Hired program office director and expanded team size to support growth in R&D activities and expanded global development presence in India and China.• Grew regulatory compliance team to allow for broader global market access to support rapid product adoption of Aruba product lines. Ending product certification count exceeded 400 per quarter, with certificates obtained for countries in all territory regions.• Enhanced engineering lab support model to enable lab expansion and infrastructure upgrades, from three labs in one building to eight labs in five buildings.• Oversaw the expansion of the technical documentation team with added resources in India and China and the transition of document publishing from Adobe FrameMaker to MadCap Flare toolset.• Participated in cross-functional process improvement team purposed with infrastructure improved to enable the company to scale.• Coordinated planning and execution of engineering quarterly hiring.

Sunnyvale, Ca, Us

As Director of Engineering Operations, reporting to Vice President of Engineering for the Ethernet Switching Group, my responsibilities were to provide engineering resources that supported the research, development, and sustaining of Ethernet switching products. Initial functional team ownership included program management, product physical design, power design, signal integrity, PCB layout design, EMC design, HW validation test, technical documentation and engineering lab support. I also oversaw the engineering organizational budget.Accomplishments:• Within internal “startup” group, established engineering services support model for Ethernet switching platform projects through hiring key talent and leveraging of resources from other groups within the company.• Hired key product development resources in program management, mechanical, power, signal integrity, board layout, EMC design and test engineering to focus on development of ethernet switching products. Twenty hires made in twelve months.• Partnered with off-shore ODM teams in Asia to augment engineering resource capacity as required to meet aggressive development schedules.• Provided oversight to R&D group’s annual budget. Coordinated with financial analysts to ensure expense actuals were aligned to budget. Through close monitoring of R&D expenses and successful product launches, the Ethernet switching team achieved profitability as a group four years from its inception.• Coordinated engineering and program management resources to achieve TL9000 certification for EX series products in a six month period to meet key customer requirement.• As R&D organization transitioned from “startup” to mature organization, established and implemented R&D metrics for the R&D development organization across Sunnyvale and Bangalore sites. Metrics included software and hardware quality, product development execution commitments and customer satisfaction.

San Jose, Ca, Us

In 8-1/2 year tenure, acted as an individual contributor, first line manager and second line manager supporting the development of three generations of midrange access routers and networking cards. As a manager of engineering operations, provided direct and indirect leadership to project teams that developed twelve different platforms and approximately thirty different line cards. Accomplishments:• Managed Engineering Operations group comprised of six engineering teams with 75 members and an annual headcount expense of ~$15 million dollars. Teams managed were responsible for mechanical and layout design, product regulatory compliance, power design and hardware test engineering.• Established standardized processes in functional areas such as hardware validation engineering, ensuring consistent test methods, predictable test scheduling and documented test results.• Played key role in influencing the transition of engineering operations from a de-centralized organizational structure to a centralized organizational structure. Managed engineering operations teams through growth and decline, in periods of stability and instability. Mentored new first line managers, actively managed employee performance issues, participated in Reduction in Force (RIF) exercises.• Prepared annual and quarterly budget for engineering operations team for equipment expense, capital and outside services. • Supported the acquisition and integration activities in engineering operations functions for five of Cisco's acquisitions. Prepared operations overview presentations and met with managers and executives of acquired companies to assist in transitions into Cisco’s infrastructure and processes.• Successfully managed ECAD and MCAD tool migration. Drove centralized board layout team to migrate from Visula to Allegro. Drove convergence of mechanical teams using SDRC and Pro Engineer MCAD tools to standardize on Pro Engineer.

Northbrook, Illinois, Us

Managed engineering team responsible for evaluation and testing of networking and IT equipment and peripherals. Worked closely with key customers to ensure service levels were met or exceeded. Worked extensively with partners in Japan and Taiwan. Prepared performance reviews for team members and provided input to department goals and strategies. Prepared annual team budget, including predicted revenue, capital expenses and operating costs for the team.

Master Of Business Administration (Mba), Business Adminstration

Bachelor Of Science - Bs, Electrical And Electronics Engineering