Global Key Account Director
Current•Define international goals & objectives to develop national strategies with local Key Account Managers•Engage large customer meetings with a consultative selling approach generating customized service proposals by involving the various departments implicated in the Solution Design such as Marketing, Risk, Operations, Legal, Finance, Pricing, Sourcing, and Remarketing.•Management of cross functional projects delivering Statement Of Work to define operational processes, Service Level… Show more •Define international goals & objectives to develop national strategies with local Key Account Managers•Engage large customer meetings with a consultative selling approach generating customized service proposals by involving the various departments implicated in the Solution Design such as Marketing, Risk, Operations, Legal, Finance, Pricing, Sourcing, and Remarketing.•Management of cross functional projects delivering Statement Of Work to define operational processes, Service Level Agreements to agree on mutual expectations, Key Performance Indicators to encourage high standard achievements, Contract Reviews to drive control and evolving Service Improvement Plans to continuously fine tune the Service DeliveryALL revenue targets consistently beaten over last 5 years European Management Award for Customer Centricity in 2013 Show less
