Gregory S. Email & Phone Number

Montreal, Qc, Ca

Montreal, Quebec, Canada

First line support to drivers in need of assistance or to open their claim after a loss. Pro-active listening from distressed insureds, prompt analysis of their needs, coordination of their first assistance services and creation of the claim. Collecting information, proofs, testimonies to prepare and complete their claim before analysis by the adjuster. Service in English and in French

Montreal, Quebec, Canada

Coordinate business travels on the account of the Federal Government of Canada.Answering travellers and bookers' requests in French and English.Counselling, booking, ticketing, cancellation, automatic and manual exchange, non-IATA/BSP/ARC booking, invoicing, Special Service Requests, Schedule Changes handling.CRS: TravelportRail, hotel and car rental reservations.First technical level support for the online booking platform.

Berlin, Germany

Coordinate business travels for 3 major global companies for their EMEA employees.Service in French, English and GermanCounseling, booking, ticketing, cancellations, automatic and manual exchanges, invoicing, non-GDS booking incl. European LCC, Schedule Changes handling, Special Service Requests.CRS: Amadeus VistaVisa organization. Rail, hotel and car rental reservations. VIP support. Processes enhancement. Mentor for newbies.

Berlin, Germany

Customer care. Payment-related issues. Troubleshooting.Service in French.Website and newsletters translation from German or English into French.

Berlin, Germany

Daily community support: Emails, phone and forum. Troubleshooting and technical support. Payment-related requests. Fraud flagging and handling. Reporting.Website and newsletters translation from German into French. Project Management: Work processes internationalization for the French market. Games adjustments and translation. Team leader for the French speaking countries.

Berlin, Germany

Export operations: Follow-up for the French and Swedish-speaking markets, customers support incl. technical assistance, price estimates, invoicing, freight organization, customs clearance for "just-in-time" deliveries.

Berlin, Germany

Customer service agent for the online travel agency Opodo.fr : Personal and leisure travel.Service in French and English via e-mails and inbound calls. Counseling, booking, cancellations, automatic and manual exchanges, invoicing, non-GDS booking incl. European LCC, Schedule Changes handling, Special Service Requests.CRS: Amadeus ConnectRail, hotel and car rental reservations. Troubleshooting.

Le Mêle-Sur-Sarthe, Normandy, France

Quality management: Technical instructions and insurance documents translation from French into English.Export operations: customers support, CIF price estimates, processing orders, invoicing, freight and customs clearance organization, payment via documentary credit.

Berlin, Germany

Position started as a 6-months work internship. Later confirmed as a permanent contract.Business development: Website, technical brochure and catalog translation from German or English into French, first contact with potential Western European buyers, CIP price estimates.Project management: steady structured communication with the offices in Moscow and Tashkent, products and services sourcing, management of outsourced engineering solutions, DAP price estimates, business plan calculationExport operations: customers and orders follow-up, processing orders, invoicing, freight and customs organization, payment via documentary credit, "just-in-time" deliveries, custom clearance.Events: representing the company at trade shows, organization of business trips.

Kalamunda, Western Australia, Australia

Sourcing of engineering solutions for the mining and petroleum industries: contact of potential foreign suppliers, technical specificities check, price requests, DAP price calculation, payment, custom and logistic clearance.

Training In Online Marketing, Search Engine Optimization & Social Media, Communication And Media Studies

6 months training

Bts / Dec, International Business Management

Import & Export operations management, International marketing, Business studies and microeconomics, English, German, International.

Baccalaureat - French High School Diploma, Major In Economics And Foreign Languages, Baccalaureat Economique Et Social