Online Support Specialist
CurrentAccurately and effectively book and manage corporate travel reservations, and help identify costsavings, errors, and any issues with the reservations.Proficient in Apollo, Sabre, Travelport Plus, and Worldspan GDS systems.Locate and identify any issues, error's, or requests in online travel bookings within the gds systems, and satisfy resolve each, as needed.Monitor and respond to client requests, issues, and updates in both Service Desk and Fresh Desk email systems.Provide support and navigational assistance, as well as managing site updates and modification requests for the Concur, Deem, GetThere, and Umbrella online booking platforms.