At Amazon, we're working to be the Earth’s Best Employer. In my role I serve both in a strategic and hands-on capacity supporting the daily operations at multiple fulfillment centers in the Eastern Region. This role is critical in executing our people initiatives, providing great internal employee support, and driving HR functional excellence and process improvement.

Busch Gardens Williamsburg and Water Country USA are two of the 12 regional theme parks owned and operated by Sea World Parks & Entertainment based in Orlando, Florida. In this role I had oversight of all Human Resource functions for both parks and a 4k+ employee population (425 full-time). - Led an eight-person Human Resources management team and ensuring the HR department goals align to those of the business.- Developed an ever-evolving staffing strategy adequate to meeting the hiring needs of the business including leveraging new marketing strategies and technology to drive applicant flow leading to record staffing achievements for key business units driving bottom-line results. - Evolved HR team and leaderships mindset through development of a series of reporting on KPIs for Human Resources to deliver a culture of data-driven decision making for the department and greater insight for the business on people-related trends. - Trusted adviser for the on-site executive team on staff development, workforce & succession planning, performance management and compensation.- Financial responsibility for a two million dollar annual department P&L budget and related capital program & asset management within the department.

Relocated within the organization to Carowinds, a larger operation and key revenue driver within the company’s portfolio.Served as the Senior Leader of all Human Resources function for Carowinds and its 4200-person workforce. Directed, supported and executed all people-related functions to solidly position our people as the path to the company's future.HR Core Responsibilities:• Supports recruiting efforts for high-volume recruitment environment. Consulting with marketing to ensure employment advertising strategy was high profile and support HR business needs. Recommends recruiting techniques and sources.• Created and analyzed HR metrics in order to develop appropriate solutions and programs to ensure staffing needs of the business were met. • Counsels and coaches management team on effective tools to address performance issues and disciplinary matters.• Managed and resolved complex employee relations issues and conducted thorough and effective investigations as needed. • Provided developmental training for managers. Recommended outside training when needed and appropriate. • Managed annual performance review and merit increase process for full-time workforce. Studied local wage pressures and trends to make annual wage recommendations for part-time workforce.

Senior Leader of all Human Resources function for Kings Dominion and its 3800-person workforce. Directed, supported and executed all people-related functions to solidly position our people as the path to the company's future.HR Core Responsibilities:• Supports recruiting efforts for high-volume recruitment environment. Consulting with marketing to ensure employment advertising strategy was high profile and support HR business needs. Recommends recruiting techniques and sources.• Created and analyzed HR metrics in order to develop appropriate solutions and programs to ensure staffing needs of the business were met. • Counsels and coaches management team on effective tools to address performance issues and disciplinary matters.• Managed and resolved complex employee relations issues and conducted thorough and effective investigations as needed. • Provided developmental training for managers. Recommended outside training when needed and appropriate. • Managed annual performance review and merit increase process for full-time workforce. Studied local wage pressures and trends to make annual wage recommendations for part-time workforce.

Management of the Human Resources functions (recruitment, employee relations and EEOC / Labor investigations, payroll, benefits, compliance, etc.) for multi-service Aramark contract operation at the VCU Health System. This included approximately 550 employees covering Plant Operations, Clinical Technology, Retail & Patient Food Services and Environmental Services for a 650 bed hospital. Key Accomplishments:- Responsible for combining three separate Human Resource operations and 5 employees into a single Human Resources Office to serve all departments within the Aramark contract at VCU Health System that both realized efficiencies and scaled best practices across all departments. - Created a training program on The Joint Commission audit documentation (the healthcare industry’s training, certification and compliance program) which highlighted the audit process's impacts on the departments operated by Aramark. Trained other Human Resource Managers across Aramark Healthcare on this critical information, including visits to Aramark corporate headquarters to present to company leadership.

Management of the Operations Division at Kings Dominion which included the safe operation of nearly 40 rides and attractions, a 20-acre water park, the park’s four live entertainment venues, and the park’s park cleanliness department. During this time, I managed 20 part-time direct reports and a seasonal staff of more than 600. Also served as the department's liaison on all Human Resource related matters.

Responsible for coordination of all public outreach and advocacy functions for the National Polar-orbiting Operational Environmental Satellite System (NPOESS) Program, a joint mission between the Dept of Commerce and the Dept of Defense. At the time, it was planned to be the federal government’s most sophisticated environment scanning and weather satellite system.

Human Resources Operations Manager:• Responsible for the recruitment and retention of 3000 domestic and international staff.• Managed the park’s International Employment Program. • Managed the park-wide employee recognition, communications, events and activities programs.