Gregory Thornton Email & Phone Number

Snellville, Ga, Us

Bogotá, Distrito Capital, Co

Atlanta, Ga, Us

Cary, Nc, Us

• Drive strategic projects to improve processes and performance within CX.• Stay updated on the latest trends, techniques, and tools for customer health improvement and upselling opportunities.• Define and execute test plans for successful trading partner integration.• Prioritize and complete assignments with a sense of urgency.• Assist CX Team in 360s, Account Strategies, and uncovering new revenue opportunities.

Atlanta, Ga, Us

• Manage change management process with EDI service provider.• Onboard new vendors efficiently.• Monitor ongoing production with existing EDI vendors.• Ensure EDI data meets company and third-party vendor standards.• Coordinate with EDI Service Provider for service maintenance.• Maintain detailed documentation for all EDI processes.• Analyze metrics to track performance and identify issues in the EDI workflow.• Resolve issues in a timely manner following change control processes.

Roseland, New Jersey, Us

• Perform data mining and analysis for health compliance data integrity.• Utilize Excel, SQL, and XML for data analysis.• Develop and lead HCR service model, process requirements, and quality management requirements.• Partner with other ADP support teams for data flow troubleshooting.• Stay up-to-date with legislative changes impacting ACA legislation.• Create data visualizations and reports for better business decisions.• Develop use cases and functional specifications.• Work internally and externally on Oracle Cloud Fusion.

Chicago, Il, Us

• Working with databases and spreadsheets understandable to non-technical users.• Developed Test Strategy, Test plans, and Test scenarios using MS Word and MS Excel.• Respond to ad-hoc request for information from system and assist with configuration of reports in a timely, efficient and accurate manner.• Responsible for setup and implementation of GE Transportation product.• Performed testing and upgrades of application• Supports the user community in the use of functional business tools and support systems. • Analyze customer business needs and participate in the planning, design and implementation of new or enhanced Systems.• Supports the daily production and usage of current BI&A systems and applications

Alpharetta, Ga, Us

• Manage the full range of EDI transactions; Invoice (810), purchase order (850), advance ship notice (856), (860) Purchase order Change (855) Purchase order Acknowledgment, and (997) functional Ack• Primary point of contact for infrastructure tasks within a business project; acts as single-point of accountability and escalation for overall support activities, including problem, change, incident, and project issues• Perform support and troubleshooting tasks for multiple business applications. Tasks include performing work on service requests, incidents, and run and maintain activities• Creating and integrating maps using 1edisource• Working closely with partners and stakeholders to include customers, suppliers, sales, and business departments.• Primary contact for any EDI related error message from Internal and External customers. • Managing/coordinating EDI onboarding. Basic project planning • Maintain OneCare Data Sync utilizing Sterling Commerce data pool• Setup, test and managing new migration upgrades to Go-Live• Act as a liaison between business unit, and OneCare Customers. • Work closely with Vice President of sales and IT Manager• Provide Primary support after hours for 152 Trading partners • Day to day support for SAP ERP, and 1EDIsource• Provide support, development and testing and X12 version upgrades

Changwon, Gyeongsangnam-Do, Kr

• Manage training and support Indian Market• Demonstrated in-depth experience with EDI software infrastructure, mapping business procedures and data communication systems.• Analyzed, designed, and program EDI implementations with using 1edisource• Perform support and troubleshooting tasks for multiple business applications. Tasks include performing work on service requests, incidents, and run and maintain activities• Provide work effort and time estimates for development work needed to support enhancements and projects.• Participate in business requirements definition and documentation.• Execute development process for assigned work products within the scope of change/release management for enhancements and projects.• Ensure system documentation is up to date, including data related to incidents and enhancements.• Work closely with the Implementation Developer to analyze and verify all data results to ensure a successful Implementation.• Coordinate efforts of users, vendors and other team leads to determine root cause of issues and lead the escalation process for resolution

Peachtree City, Georgia, Us

• Interpret business requirements and produce technical specifications for map development Work cross-functionally to define implementation design and functional requirements definition. • Experience with SAP EDI configuration including IDOCs and Workflow• Interpret business requirements and produce technical specifications for map development • Work cross-functionally to define implementation design and functional requirements definition• Experience with the Sterling VAN and AS2 connectivity• Detailed knowledge of EDI transactions 810, 812, 820, 844, 845, 849, 850, 852, 855, 856, 861, ORDERS, ORDRSP, and INVOIC, DESADV• Consult with customer on requirements for integration • Experience with the Sterling VAN and AS2 connectivity• Act as a liaison between business community and development team, fostering a partnership relationship with the business community

Columbus, Ga, Us

• Interpret business requirements and produce technical specifications for map development • Work with the Insurance Carriers to ensure user acceptance testing scripts are complete and approved in edifecs compliances• Works as part of an application specific support team that works closely with end users to design and build the application to meet defined business requirements.• Setup communication protocols (AS2, SSL, SSH, FTP w/PGP, HTTPs FTP)• Participate in requirement gathering sessions with internal and external clients to better understand the functionality they will be responsible for testing• Proficient in writing business specifications, business test cases and managing project tasks to the project plan. Analyzed test results and recommended improvements and re-tested identifying errors and issues• Perform back-end database testing, regression and integration testing• Provides basic to intermediate-level support on a broad range of hardware and software products, including network components and basic integration issues; escalates problems appropriately; monitors and maintains ownership of issues, ensuring problem resolution• Experience with EDI, XML based and custom flat file format document exchange. Experience with complex translation.• Maintains problem-tracking logs; identifies and communicates the existence of patterns in tracking logs as appropriate• Maintains service-level agreement targets and ensures that requirements are met or exceeded; ensures that customers follow appropriate service procedures, and that all executive management issues are handled as top priority

Chiyoda-Ku, Tokyo, Jp

• Map 850, 856, 810, 860, and 855,etx X12 documents using Syspro EDI translator software• Lead, gather, develop, coordinate, and maintain business requirements for various projects and/or systems from initial phase to final implementation, assuring requirements meet standards• Maintain ACH invoice accounts via EDI standards• Assist in identifying and resolving issues during unit and customer acceptance testing• Interact with trading partners and internal functions units to resolve any operational issues.• Working knowledge of transportation and warehouse EDI implementation• Involved with B2B & B2C relationship for ecommerce website.• Develop use cases and functional and coordinate the capture of prices models and functional testing, ensuring system is functionally appropriate, technically sound, and well integrated.• Experience in maintaining & supporting FTP servers/software’s (eg: FTP Workhorse) including knowledge of setting up trading partners using FTP, FTP/s and AS2 connection. • Testing and managing disaster recovery tests and documentation• Create, modify and/or monitor automatic scripts used for EDI document flow in syspro environment. • Setup, testing and managing new migration , upgrades to production environment • Works closely with Network teams to make appropriate business and application integration decisions• Write documentation to describe new EDI test Migration to production• Understanding of relational databases SQL 2005 utilizing Microsoft Access• Provide Production support 24/7.  Provide eCommerce support to our Canadian Trading Partners Provide status reports and escalate issues to Project Manager

Atlanta, Georgia, Us

• Develops statistical Methodologies and disseminates information through reports, graphs, charts and/or publications and by responding to inquiries from Staff, researchers, Medical personnel, Maintains databases and records and generates reports related to analysis and health care codes• Responsible for Clinic compliance with Health Insurance Portability and Accountability Act (HIPAA)• Responsible for running analyses for quality management purposes, developing protocols to enhance data quality, providing training support for database users and modifying the database to ensure that database structure meets current needs.• Responsible for entering of new data into the clinic system using HIPPA standards and procedures• Responsible for healthcare Analyst role with an emphasis on the implementation of health information privacy programs in a patient care environment• Responsible for writing queries and generate reports on patients and evaluation studies.• Responsible for Installing Lab System to interface between main Hospital Lab and clinic.• Analyze problems and issues from a variety of perspectives to understand the legal, clinical, and human resources impacts of decisions, and patient care• Collects, compiles and analyzes data using Microsoft Access and Excel• Knowledge of ICD-9 and CPT codes and the emphasis they impact on patient charges• Analyzes and interprets complex statistical data.

Responsible for working with partners and sub-partners to coordinate all EDI transactions.Provides customer support in the maintenance of systems. Develops, recommends and oversees implementation of policies and procedures for areas of responsibility.Enters changes to incorrect data as soon as error is discovered.Monitored, evaluated and assesses information system processes, procedures and technologies to improve efficiency and ensure quality of all none production and production issues. Setup new trading partners and maps.Work closely with customers to develop requirements, and address their request in a timely and efficient manner Traveled to various sites Setting up, implementing, training customers on third party hardware and software

Atlanta, Ga, Us

Identifies system problems by analyzing system messages in a timely manner.Monitors tape and cartridge drives, notifying proper vendor when service is needed and completing required documentationGathers appropriate information and records on work order request forms. Issues work orders when directed. Closes out work ordersEnters and updates information into various tracking databases, according to prescribed format and procedures, with minimal error rate. Communicates accurate Lab information to Nurses and Doctors in a timely manner in a professional and courteous manner that conveys a willingness to assist.