Accounting Operations Analyst
Marlborough, Massachusetts, United States
- Responsible for calculation and processing of management fees on 401k accounts on a quarterly and monthly basis with a focus on accuracy and timeliness. Total fees exceeded $800 million and were billed to over 500.
- Followed up directly with clients and ensured payments were received in a timely manner, and served as liaison for clients in regards to questions on their monthly/quarterly statements.
- Instrumental in the planning and implementation of accounts receivable collection processes that reduced collection period by 45%, which resulted in recognition of its success from the company president.
- Monitored trends in accounts receivable and assets for reporting and forecasting purposes.
- Maintained an exceptional client relationship in order to ensure high level of satisfaction with the billing process.
- Analyzed commission payments due to relationship managers on a monthly and quarterly basis.