Customer Service Specialist
Current- Provide front-line support to our customers in an effort to drive loyalty and long term customer retention.
- Respond to all inquiries promptly with professionalism and subject matter expertise.
- Demonstrate strong customer focus and commitment to quality.
- Follow all policies and procedures to ensure accuracy and consistency.
- Work with customers to resolve issues on their first interaction with us, follow-up with those requiring additional information and identify and escalate issues as appropriate.
- Become a subject matter expert on theScore Bet mobile application.